Northwest Airlines forms e-ticketing agreement with KLM

Airline Industry Information, May 8, 2003

AIRLINE INDUSTRY INFORMATION-(C)1997-2003 M2 COMMUNICATIONS LTD

Northwest Airlines and KLM Royal Dutch Airlines have formed a transatlantic interline electronic ticketing agreement.

The service - to be introduced during the first half of June 2003 - will enable customers with itineraries on both airlines to use a single e-ticket issued by either carrier. Previously, passengers were required to obtain a separate e-ticket for each carrier or obtain a paper ticket.

Northwest Airlines also has e-ticketing agreements with Continental Airlines, Alaska Airlines, Horizon Air and Delta Air Lines.

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