Manufacturing Industry
US Airways customer service employees ratify cost-savings deal
Airline Industry Information, Dec 24, 2004
AIRLINE INDUSTRY INFORMATION-(C)1997-2004 M2 COMMUNICATIONS LTD
US Airways has reached an agreement on contract changes with its customer service and reservations call centre employees.
In a ratification vote held by the Communications Workers of America union, which represents some 5,600 of US Airways' passenger service employees, 60% supported the proposed amendments.
The deal, which must also be approved by the bankruptcy court, is expected to save the airline approximately USD137m per year. It includes a 13% pay reduction, benefit cuts and changes to work rules.
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