Southwest Airlines to enable electronic ticket customers to print Boarding Pass

Airline Industry Information, Feb 6, 2004

AIRLINE INDUSTRY INFORMATION-(C)1997-2004 M2 COMMUNICATIONS LTD

Southwest Airlines is now enabling its customers with electronic "Ticketless" reservations to print a Boarding Pass online on the day of travel.

Customers with an electronic ticket can log on to the airline's web site - http://www.southwest.com - in order to print their boarding pass. Prior to this option, online customers had to print out a confirmation page and present it to a Southwest Airlines Customer Service agent or Skycap at the airport to receive a Boarding Pass.

The new online Boarding Pass allows customers to enter the airport through the Airport Security Checkpoint and board their scheduled flight without making an additional stop at the airport.

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