Manufacturing Industry
Qantas to be investigated over training for new flight attendants ahead of possible strike
Airline Industry Information, Oct 20, 2004
AIRLINE INDUSTRY INFORMATION-(C)1997-2004 M2 COMMUNICATIONS LTD
The Australian Civil Aviation Safety Authority (CASA) is to investigate claims that Qantas Airways is set to break a possible flight attendants' strike during the Christmas period by using newly trained crew on long-haul flights.
CASA said that it has received a complaint from the Flight Attendants Association of Australia (FAAA) saying that 300 flight attendants were being offered short-term contracts ahead of the opening of the airline's new flight attendant base in London, UK in 2005. The union has threatened to strike over the busy Christmas period in protest against the new facility which Qantas believes will save it AUD18m a year.
A spokesperson for CASA said that the complaint centres around whether the new staff were being rushed through the training procedures, an accusation that has so far proved unfounded after the authority carried out a flight attendant audit in early October 2004. CASA did however say that it would look into the matter again as the complaint came from a union with internal knowledge of the airline, reports The Associated Press.
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