United Airlines further revises ticketing policies for New Orleans

Airline Industry Information, Sept 1, 2005

AIRLINE INDUSTRY INFORMATION-(C)1997-2005 M2 COMMUNICATIONS LTD

United Airlines has revised its ticketing policies further for customers travelling to and from New Orleans, who are affected by Hurricane Katrina.

The airline has said that the policies are effective immediately and apply to all customers ticketed on or before 25 August 2005 for travel between 25 August and 30 September 2005, to or from New Orleans on any United, United Express, Ted or United codeshare flight.

United said that the changes can be made through a travel agency or by calling its reservations line at 1-800-UNITED-1 on or before 30 September 2005. Customers who are currently en route and would like to return to their point of origin or reroute to an alternate destination will be able to do so as all rules regarding booking code restrictions, standard change fees, day or time applications, and/or minimum stay or Saturday night stay requirements have been waived, the airline said.

Furthermore, customers with unused tickets for travel within this time period may request a refund for the original itinerary, or reschedule their travel for a later date or to an alternate city with all of the previously mentioned rules waived, and the temporary policies also apply to any Mileage Plus tickets that meet these same date and itinerary guidelines.

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