United Airlines revises ticketing policies for customers affected by Tropical Storm Rita

Airline Industry Information, Sept 20, 2005

AIRLINE INDUSTRY INFORMATION-(C)1997-2005 M2 COMMUNICATIONS LTD

United Airlines (OTC Bulletin Board: UALAQ) has revised its ticketing policies for its customers with travel plans to and from Miami, Fort Lauderdale, West Palm Beach and Fort Myers, Florida who are affected by Tropical Storm Rita.

The airline said that, effective immediately, these policies apply to all customers ticketed on or before 18 September 2005 for travel on 19-20 September 2005 to or from Southern Florida on any United, United Express, Ted or United codeshare flight. Passengers may make changes through a travel agency or by calling United's reservations line on or before 20 September 2005.

For those who are currently en route and would like to adjust their return trip, all rules and restrictions regarding standard change fees, day or time applications, and/or minimum stay or Saturday night-stay requirements have been waived.

The airline also said that customers with unused tickets for travel within this time period may reschedule their travel between the same origin and destination without a change fee. Rescheduled travel for the same itinerary must meet the same rule and booking code restrictions in order to guarantee the original fare. Rescheduled travel on flights and/or dates that do not meet the original restrictions may be subject to higher fares.

((Comments on this story may be sent to aii.feedback@m2.com))