Featured White Papers
- 5 Strategies for Making Sales the Engine for Growth (AchieveGlobal)
- Don't miss this enterprise mobility Webcast! (TechRepublic)
- Hosted CRM comparison guide (Inside CRM)
Content provided in partnership with
Manufacturing Industry
Travel assistance service for customers launched by Air Canada
Airline Industry Information, April 3, 2008
AIRLINE INDUSTRY INFORMATION-(C)1997-2008 M2 COMMUNICATIONS LTD
Air Canada has announced the launch of 'On My Way', a comprehensive travel assistance service for customers affected by flight delays or travel disruptions that are out of the control of airlines.
The airline said that the service offers customers phone access to trained Air Canada customer service agents who can provide travel and accommodation options for passengers affected by factors including adverse weather conditions or airport and air traffic delays.
The new service will enable agents to find alternative travel for customers on Air Canada or other airlines and, if necessary, the carrier will also offer complimentary hotel accommodations and meals.
On My Way is an optional assistance service and is offered for USD25 (CAD25) for short-haul flights or USD35 (CAD35) for long haul flights, each way.
((Comments on this story may be sent to aii.feedback@m2.com))
COPYRIGHT 2008 M2 Communications Ltd.
COPYRIGHT 2008 Gale, Cengage Learning
Find Research Guides for:
Find Featured Titles for: Arts
Most Popular Articles in Business
- Research and Markets : Tesco Plc - SWOT Framework Analysis
- Do Us a Flavor - Ben & Jerry's Issues a Call for Euphoric New Flavors
- eBay made easy: ready to start an eBay business? These 5 simple steps will ...
- Katrina's lawsuit surge: a legal battle to force insurers to pay for flood ...
- Wal-Mart's newest distribution center opened last month near the southwest ...
- More »