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Industry: Email Alert RSS FeedAFLAC selects Enterprise BPM from Global 360
Corporate IT Update, Sept 4, 2006
CORPORATE IT UPDATE-(C)1995-2006 M2 COMMUNICATIONS LTD
Insurance company AFLAC has selected Enterprise BPM solution from Global 360, a provider of business process management and optimisation solutions.
AFLAC reportedly implemented the Global 360 Enterprise BPM to support a programme to convert a manual correspondence system into an electronic process management system solution.
According to the company, Global 360's Enterprise BPM is a paperless process that reduces cycle times and increases the response time to customer queries, taking away the need for manual processing and correspondence and allowing other individuals and divisions to access documents at every point of the process. Information is routed into the correct work queue, giving AFLAC employees efficient means to fill requests, the company claims.
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No financial details of the deployment were disclosed.
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