Business Services Industry
IM spam, spam IM
Entrepreneur, Nov, 2005 by Amanda C. Kooser
You have e-mail filters, e-mail spam control and e-mail archives. Now it's a good time to apply the same scrutiny to IM. A recent Radicati study shows that the majority of North American companies now use IM. But security and archiving is often overlooked. (The Radicati study covered usage, but didn't cover security and archiving.)
Viruses and worms spread over IM are increasing. A report by IMlogic (www.imlogic. com) showed a 2,700 percent increase over the previous year in new IM threats including viruses, worms, spam, malware and phishing attacks in the second quarter of 2005. A variety of companies now offer security solutions for IM. They range from network appliances like Akonix System's L7 CM5000 (www.akonix.com) to solutions like IMlogic's IM Manager.FaceTime Communications (www.facetime.com) is another major player at this level. These programs can cost in the thousands, but they provide heavy-duty security, control and archiving features.
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If those offerings are more than you need, check into basic protection from your anti-virus provider. Both McAfee (www.mcafee.com) and Symantec (www.symantec.com) include IM scanning in their anti-virus software. Zone Labs (www.zonelabs.com) offers IM Secure Pro software for $20. Whatever you go with, it's a good idea to keep a handle on your business IM.
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