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An offer you can't refuse
Entrepreneur, Feb, 2004
TONY SOPRANO IS NO MOTHER TERESA AND NO JACK Welch, either. But TV's fictional mob boss does offer lessons for even well-intentioned empire-builders. So argues Debonah Himsel, an Avon Products Inc. vice president, in Leadership Sopranos Style: How to Become a More Effective Boss (Dearborn Trade Publishing, $20). Himsel acknowledges Tony's failings--a tendency to "whack" opponents, for example--while lauding his empathy, toughness and candor. Specially, she points to a time he encouraged subordinates to openly discuss a sensitive topic, promising that even blunt comments would draw no repercussions. TW that with your employees, she suggests, and you'll inspire loyalty without having to whack anybody.
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MARK HENRICKS is Entrepreneur's "Smart Moves" columnist.
COPYRIGHT 2004 Entrepreneur Media, Inc.
COPYRIGHT 2008 Gale, Cengage Learning
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