Business Services Industry

Make a list, check it twice: can you check off all the items on our list? If not, fine-tune your business skills with these insider tips from entrepreneurial guru Guy Kawasaki

Entrepreneur, Feb, 2005 by Guy Kawasaki

* Do you provide key metrics as weft as numbers? Let's face it: You picked revenue numbers out of the air. The key metrics of your business--for example, the number of customers, installations and locations--are just as important to investors. Hint: If you indicate that you're going to close 50 percent of the Fortune 500 companies as your customers in the first year, you're hallucinating.

* Did you build your financial projections from the bottom up or the top down? Top-down projections are easy because 1 percent of a huge market is always an exciting number. But you're building a business from the bottom up, so forecast that way: How many sales reps will you have? How many sales calls can they make? What percentage will be successful?

The Art of Recruiting

* Are the people you're hiring infected with a love of your product or service? I believe this is at least as important as a candidate's educational background and work experience. Heck, my work experience was counting diamonds for a jewelry manufacturer when I went to work for Apple Computer as its software evangelist. But I did love Macintosh.

* Have you crossed the psychological barrier of hiring people who are better than yourself? A players hire A players. By contrast, B players hire C players. C players hire D players. Pretty soon, you're surrounded by Z players, and this is called "The Bozo Explosion." If candidates can't do their prospective jobs better than you can, don't hire them.

* Does the candidate pass the "shopping-center test"? If you happened to see a job candidate at a shopping center, would you rush over and say hello? Or would you jump in your car and go to another shopping center to avoid him or her? In a startup, you're going to be working many long hours with employees, so you'd better enjoy their company.

The Art of Raising Capital

* Are you building a real business? Call me a romantic, but businesses that fill needs get funded. Those that don't, don't. This goes back to the first question on this checklist: Are you making meaning? Because if all you're trying to do is make money, you'll probably fail to raise money, make money and make meaning.

* Have you been introduced to the source of capital? The process of raising capital isn't a level playing field. You need to tilt the field in your direction--first of all, by getting an introduction to the firm by a trusted source. This is where your lawyer, accountant and vendors can earn their keep. No investor ever funds a plan with a cover letter that begins with "Dear Sir."

* Is your act together? In times of irrational exuberance, investors look for reasons to do a deal. In times of irrational depression, investors look for reasons not to do a deal. This is a depressed time, so clean up your act. For example, if your employer thinks it owns the technology you invented in your garage, resolve this issue before looking for money.

* Can you demonstrate revenue? These days, investors will tell you they're looking for proven teams, proven technology or proven markets. There's one factor, however, that cuts through the hype, and that's good, old-fashioned revenue. A company that has significant revenue is always interesting, so focus on finishing your product, and start selling. Maybe you won't have to raise capital.


 

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