Business Services Industry
Done yet?
Entrepreneur, May, 2002 by Chris Sandlund
Too much employee freedom can grind productivity to a halt, according to a recent study of procrastination by Massachusetts Institute of Technology professor Dan Ariely. He conducted time and productivity experiments on students, including undergraduates and well-organized, type A personalities from the university's executive education program. The results show that imposing interim deadlines on projects yields the best results.
Ariely found that groups with imposed deadlines do the best job, followed by those who set their own interim deadlines. "If we delay tasks, we clump them poorly," Ariely says. "We need help setting [deadlines] to do it properly."
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That squares with other recent studies on goal. setting, says Steven E. Abraham, associate professor of business at the State University of New York, Oswego. "People need a sense of accomplishment," he says.
Next time you hand out a big assignment, set up interim deadlines so you can keep an eye on progress. Your employees may grouse about micromanaging, but you'll reap better work from their time--especially if you let them know how they're progressing at each step.
Business writer CHRIS SANDLUND (csandlund@entrepreneurcom) works out of cold Spring, New York
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