Business Services Industry
Quick CHANGE
Entrepreneur, July, 2001 by Peter Kooiman
HOW FAST CAN YOU MAKE A MILLION? FOR THESE COMPANIES, THE ANSWER WAS ONE YEAR. BUT WHO KNOWS? MAYBE YOU COULD DO IT IN LESS.
DESPITE WHAT YOU MAY HAVE read in Get Rich Quick! Volume 33, there's no foolproof plan for making $1 million in your first year. Most start-ups never make that kind of annual revenue at all. "People are running away from the big splashes," says Robert Lattimore, president of CCSBI (Contra Costa Software Business Incubator), a Concord, California-based incubator for technology companies. "A year ago, the discussion was macro, not micro, but now people are interested in consistent growth, results and profit."
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But that focus on the long term can yield results in the short term. Start-ups that stuck to business basics during the dotcom hysteria of the past few years are now reaping the benefits. Consider these fledgling firms:
* MyPrimeTime Inc. focused on profitability not valuation, and grossed more than $1 million in its first year.
* Shunra Software Ltd. made more than $1 million despite the fact that it received no outside funding and was run out of a garage.
* Pacific Coast Reprographics made more than $1 million while competing against the largest reprographics conglomerate in the nation.
While these companies' owners all took different paths to their first million, they share one common thread: an intense focus on sustainable growth and profitability.
Get Your Motor Running
While most start-ups slowly work their way toward the $1 million plateau, others are built for speed. MyPrimeTime, a digital media company that produces success-oriented TV programming and a similarly oriented Web site, was founded by movers and shakers in the broadcast media world who knew how to get to $1 million--fast.
"Throughout the company, there was a sense of urgency," says Craig Forman, 39, co-founder and CEO of the San Francisco-based start-up. "We had deadlines before we started, and we hired for speed. That's the only way you can get to $1 million in the first year."
MyPrimeTime's founders were focused on the bottom line. "We come from the old world [i.e., companies including AOL and CNN], so we're geared toward profitability" says Helen Whelan, 46, co-founder and president. "We always look at things from a cost-benefit analysis."
Giving employees the freedom to communicate and make their own decisions was a big part of MyPrimeTime's first-year ascent. "We couldn't have moved so quickly if everyone internally wasn't empowered to run their own group," says Forman. "If you create an environment of mutual respect and communication, you get more out of the team."
Forman and Whelan's extensive experience in broadcast media kept MyPrimeTime growing while many Internet start-ups were hitting the skids. In January, by making the most of their industry connections, they launched Great Entrepreneurs, a weekly half-hour PBS show that profiles famous entrepreneurs of the past century. "Television is considered very sexy, and people want to be around it," says Whelan. "Plus, with our background in broadcasting, we could immediately go in as a partner with PBS and create a TV show.
Their partnership with PBS also gave MyPrimeTime a national platform from which to reach its target audience: baby boomers. "PBS is perfect for our demographic," says Whelan. "It's classy, and it's for people who want to educate themselves and get better at what they do. The show dovetails perfectly with the message on our Web site."
Forman and Whelan struggled with personnel decisions during their first year. "There was a time when we thought we weren't hiring big enough or fast enough, but then we had to lay off 30 people," says Whelan. "It's easy to get ahead of yourself and spend a lot of money when you're growing."
"The nuance here is, you have to be fast, but you've got to stick to your plan," says Forman. "Our mantra is, We don't do frantic well.' Speed is important, but you must have your eye on the long term, not the short term. Especially now, growth must be evolutionary, not revolutionary."
Garage Geeks
"Everyone in our company is focused on profit generation," says Benny Daon, 31, founder of Shunra Software Ltd., a $1 million software development firm based in Paramus, New Jersey. "We are very conscious of the bottom line."
Daon used his own savings to pay for start-up costs. He moved operations from Israel to New Jersey in 1999 and spent much of his first year there running the company out of a garage. By the end of 2000, the company's first full year of business, Shunra had made well over $1 million.
Shunra wasn't just a job; it was Daon's life. "If I took home a salary, it wasn't a CEO's salary," he says. "I was working hard---16-hour days--and it got really crazy. At one stage, my wife said, 'That's enough,' and we made an arrangement where I would work from sunrise until 11 p.m., and I'd take a half-day off."
