Business Services Industry
10 best ways to… - top tips from experts on negotiating, closing the sale, raising money, attracting and keeping employees, print ads, cutting costs and getting organized
Entrepreneur, March, 1996 by David R. Evanson, Jerry Fisher, Cynthia E. Griffin, Lisa Kanarek, Danielle Kennedy, Robert McGarvey, Bob Weinstein
2. Avoid headline clich[Theta]s; use unexpected words instead. It helps to use a word or words not usually seen in advertisements. For example, instead of calling your sale a "Spring Sale," why not call it a "Spring Price Thaw"? I call such approaches "speed bumps" that get the reader's attention. Another example: (before) "Lose weight without dieting"; (after) "Lose weight on strawberry shortcake."
3. Support the headline with a strong subhead. This is typically a sentence in boldface type that follows the headline and adds a little more information. It's an important element because even if people don't read the fine print, they're usually willing to scan headlines and subheads to get the gist of your message. So use these two elements to communicate the essence of your sales pitch while "teasing" the audience enough to read further. For example, the dieting headline above might have a subhead like this: "Discover how easy it can be to lose 10 pounds in 10 days and still eat the foods you love."
4. Use an arresting visual. Support the headline and subhead with a complementary--and, ideally, arresting--photo or illustration. Again, aim for the unexpected. For example, a dry cleaner could trumpet, "We specialize in spot removal" in an ad using a cartoon of a spotless leopard trying to cover up as if naked. If your ad is small, an interesting border treatment can make it stand out visually.
5. Use direct-response elements. Unless you simply want to build name recognition and not get an immediate response to your ad (perish the thought!), you need to add elements that motivate a response. A prize drawing can increase retail traffic and also give you a database of names to mail to. A free bonus of some kind--for example, a bottle of special spot cleaner as a gift to offer your rug-cleaning clients--can differentiate you from the competition and get people to try your product or service. A free publication on "after-care" of any home or business service can be an incentive, too. Free information can generate leads if it has a high perceived value.
6. Sell with testimonials. What you say about your product can never carry as much weight as what satisfied customers say about it. So always try your darnedest to include at least one or two testimonial quotes--including the person's name--in your ad. (Ask permission first, of course.)
7-10. Use YOU, YOU, YOU, YOU through and through. You can't say "you" too often. Addressing the reader as "you" throughout your ad elicits far more attention than talking about what "we"--meaning your company--can do. Let's face it: By constantly referring to "you," you'll be talking about the reader's favorite subject.
Get Organized
Lisa Kanarek is a nationally recognized organization expert in Dallas and the author of Organizing Your Home Office For Success (Plume) and 101 Home Office Success Secrets (Career Press). Here she offers advice for whipping your office into shape.
Getting organized is easy for some people, while others struggle to set up files, plan each day, and find what they need when they need it. These 10 tips will help you save time and improve your productivity.
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