Eastman chooses Resonate's e-business service level management system - Product Information - Brief Article

Telecomworldwire, July 24, 2001

TELECOMWORLDWIRE-24 July 2001-Eastman chooses Resonate's e-business service level management system (C)1994-2001 M2 COMMUNICATIONS LTD http://www.m2.com

Eastman Chemical Company, a US manufacturer of plastics, chemicals and fibres, has selected technology from California-based Resonate Inc to support its e-business transactions.

Eastman provides its customers with an option to do business over the Internet, enabling the customers to place and check the status of their orders online at any time. The chemical company will now use Resonate's Commander Solutions software to monitor and manage the various elements of its e-business infrastructure, to ensure the service levels of each transaction.

((Comments on this story may be sent to tww.feedback@m2.com))

.END

.PUB 430 >PD JULY 24, 2001 >JN TELECOMWORLDWIRE .PRICEDATE NOT APPLICABLE .DAY