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Industry: Email Alert RSS FeedAspect Communications and Cambridge Technology Partners team to deliver customer contact systems - Company Business and Marketing - Brief Article
Telecomworldwire, May 30, 2001
TELECOMWORLDWIRE-30 May 2001-Aspect Communications and Cambridge Technology Partners team to deliver customer contact systems (C)1994-2001 M2 COMMUNICATIONS LTD http://www.m2.com
The California-based contact centre expert Aspect Communications and the consulting and systems integration services provider Cambridge Technology Partners have signed a collaboration agreement.
Under the agreement the companies will combine Aspect's customer relationship management systems with Cambridge's expertise to build solutions that will enable companies to deliver personal service across all channels of communication, such as e-mail, web chat and instant messaging, from one central contact server platform.
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