Salmon provides UK airport with eSales system - Brief Article

Telecomworldwire, March 6, 2003

TELECOMWORLDWIRE-6 March 2003-Salmon provides UK airport with eSales system(C)1994-2003 M2 COMMUNICATIONS LTD http://www.m2.com

IT services and consulting firm Salmon Ltd has installed a collaborative working system in Manchester Airport in the UK.

The airport will use the eSales system to track its customer activity - such as logging phone calls, recording e-mails and obtaining written reports - and produce data that will facilitate decision making. This will lead to enhanced flight route promotion, retail space sales and improved relationships with external suppliers, airlines, handling agents, media contacts and government representatives, according to the company.

The cost of the implementation was not disclosed.

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