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Trillium software chosen by The Carphone Warehouse

Telecomworldwire, March 29, 2004

TELECOMWORLDWIRE-29 March 2004-Trillium software chosen by The Carphone Warehouse(C)1994-2004 M2 COMMUNICATIONS LTD http://www.m2.com

Data profiling and quality solutions supplier Trillium Software has deployed its Trillium Software System Version 7 and Discovery for The Carphone Warehouse, a mobile phone retailer.

With the new solution The Carphone Warehouse can manage the quality of its customer data and link separate customer views to provide individual electronic customer records. This will reportedly result in an increased quality of customer service, a higher level of sales opportunities, more effective call centre operations and improved marketing campaigns.

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The Carphone Warehouse plans to deploy the software from Trillium across all of its operations in Europe by April 2005.

The cost of the implementation was not disclosed.

((Comments on this story may be sent to tww.feedback@m2.com))

COPYRIGHT 2004 M2 Communications Ltd.
COPYRIGHT 2004 Gale Group
 

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