eGain Communications announces 10 year anniversary of eGain OnDemand

Telecomworldwire, June 25, 2008

TELECOMWORLDWIRE-25 June 2008-eGain Communications announces 10 year anniversary of eGain OnDemand(C)1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com

eGain Communications Corporation (OTCBB: EGAN.OB), a provider of multichannel customer service and knowledge management software for in-house or on-demand deployment, marked on Tuesday (24 June) the 10 year anniversary of eGain OnDemand, the hosted version of its eGain Service software suite.

According to the company, eGain OnDemand, the industry's first hosted enterprise applications software, is an enterprise-class solution that has helped companies build customer interaction hubs over the last ten years. The hubs, based on the Power of One, the concept of one unified platform for multichannel customer interaction and knowledge management, enable improved customer experience, end-to-end service process efficiencies, increased sales, and enhanced contact centre performance.

Businesses that have implemented eGain OnDemand over the last ten years span a wide range of industry sectors, including financial services, retail, communications, consumer goods, technology, healthcare, media and consumer services, the company claims.

No financial details were disclosed.

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