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Industry: Email Alert RSS FeedField Service Manager introduced by Clarity
Telecomworldwire, June 26, 2008
TELECOMWORLDWIRE-26 June 2008-Field Service Manager introduced by Clarity(C)1994-2008 M2 COMMUNICATIONS LTD http://www.m2.com
Clarity, a supplier of Operational Support Systems (OSS), announced on Wednesday (25 June) the commercial launch of a workforce management module that is integrated to its Unified OSS solution - Clarity Field Service Manager.
According to the company, the product is the industry's first COTS-based workforce management product that is integrated to a common inventory, fulfilment and assurance suite within a singular database model.
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Clarity Field Service Manager reportedly improves efficiency of operator field staff by optimising allocation of resources via the use of such parameters as location, availability, skill set, equipment, capacity and availability of service. The solution enables field service staff view inventory and assurance data in real time and allows updates by field staff using PDAs and laptop computers.
No financial details were disclosed.
((Comments on this story may be sent to tww.feedback@m2.com))
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