Chase Manhattan Selects Wang's New Microsoft Windows Nt Imaging And Image Workflow Software

Business Wire, August 17, 1995

BILLERICA, Mass.--(BUSINESS WIRE)--Aug. 17, 1995--Wang (NASDAQ:WANG) announced today that The Chase Manhattan Bank, the sixth largest commercial bank in the United States, has signed an enterprise-wide software license agreement for Wang's imaging and image workflow software and services. The agreement was signed with Sigma Imaging Systems, Wang's Windows NT production system development center in New York City. Under the terms of the agreement, Chase can now install the imaging and image workflow software at any of its sites worldwide, and work with Wang to develop solutions that improve customer service and employee productivity.

Chase plans to use the imaging and image workflow technology in a number of areas worldwide, including its Customer Service department at Chase Bankcard Services, and its trading offices globally. The software will provide employees throughout Chase's worldwide enterprise, improved access to documents and automated work management procedures.

"In our evaluation of software vendors, we were impressed most by Sigma's software and by Wang's commitment to product enhancements, its worldwide support, funding for development, worldwide leadership in imaging and workflow, and its alliance with Microsoft," said Craig Goldman, chief information officer at Chase. "The Chase/Wang partnership will enable us to maintain our industry technology leadership and support our internal and external customers with the most advanced image technology products available in the marketplace."

"As a result of our acquisition of Sigma, Wang can immediately offer enterprise-wide, scalable Windows NT imaging and workflow technology to high-volume, paper-intensive organizations such as Chase," said Don Casey, president of Wang. "We look forward to working with Chase to help them realize major improvements in quality, efficiency, and customer responsiveness, through the use of our imaging and workflow software."

With the new imaging and image workflow system, Chase employees will be able to access, manipulate, and process a variety of scanned-in documents, including customer inquiries, international trade information, and credit reports. The system also gives Chase a consistent solution to serve a wide range of imaging and image workflow needs throughout all of the Bank's offices.

A Sigma customer since 1990, Chase uses imaging and image workflow software in a number of areas throughout the company including the auto finance, administrative services, and credit card departments. With the software, the auto finance department has cut its loan approval process time in half while increasing data entry productivity by 20 percent. This imaging system was so successful it garnered the 1995 BIS Strategic Decisions Gold Award for Production Imaging -- Large Systems at the AIIM Conference (Association for Information and Image Management) in San Francisco.

Wang

Wang is a worldwide leader in workflow, integrated imaging, document management and related software for client/server open systems, and a major worldwide provider of integration and support services for software and networks. Wang's products and services enable customers to realize major improvements in productivity, quality and responsiveness by the definition, automation, management and measurement of critical business processes.

Wang is one of the industry's largest independent service organizations. The worldwide Service Business provides network integration and support service, warranty and maintenance services, help-desk support, and other value-added services for more than 4,000 products and 350 equipment and software manufacturers. Headquartered in Billerica, it has offices and distributorships in more than 130 countries and more than 5,000 technical support professionals answering more than ten million service and support calls a year.

CONTACT: Wang

Ed Pignone, 508/967-4912