NPRI forms joint marketing alliance with Computer Associates

Business Wire, Oct 25, 1995

FAIRFAX, Va.--(BUSINESS WIRE)--Oct. 25, 1995--NPRI, Inc. and Computer Associates International, Inc. today announced a joint marketing agreement to sell VerSatility for CA-OpenIngres, CA's enterprise-wide client/server database solution. VerSatility is NPRI's series of integrated sales, service and support applications for enterprise-wide Customer Interaction Solutions for Call Center operations.

"CA-OpenIngres, in conjunction with NPRI's VerSatility series of software products, represent a dynamic new combination in the client/server environment for managing automated Call Center activities," said Ron Charnock, NPRI president. "Call Center operators throughout the nation are enthusiastic about this type of true vendor cooperation being nurtured by NPRI's Channel Marketing Group. Working with a major database vendor such as Computer Associates offers customers a powerful solution in automated Call Center operations."

"We are pleased that CA-OpenIngres is being leveraged with NPRI's VerSatility series of automated Call Center applications to better support mutual clients looking for this specific type of solution," said Mark Marron, CA senior vice president of channel sales. "Today's announcement reflects our continuing commitment to provide CA-OpenIngres clients with the latest technology by partnering with vendors such as NPRI."

Computer Associates, with headquarters in Islandia, N.Y., is dedicating a staff of business partner marketing specialists who will work together with NPRI's Channel Marketing Group to market and sell the VerSatility series for CA OpenIngres combination nationally.

NPRI, headquartered in Fairfax, is a leading supplier of enterprise-wide Customer Interaction Solutions. Their VerSatility series of software products is based on open systems solutions in the client/server environment and is used for worldwide sales, support and service applications. NPRI's products leverage, not displace, investments in capital, staff, voice, and data processing systems, thus ensuring increased productivity at minimal costs. When companies look to install and operate the "next generation" of complex customer interfacing systems, NPRI provides "technology that answers the call." NPRI is a privately held company whose customers include AT&T, British Telecom, Citibank, and Chemical Bank.

CONTACT: NPRI Inc., Fairfax

Sissy Kelly, 703/277-2420; Hoyt Maulden, 703/277-2482

or

CA

Herman Chin, 516/342-2364