Crystal and Rockwell Form Strategic Partnership; Crystal Info to provide leading edge decision support for Rockwell's Total ReCall Reports

Business Wire, May 13, 1996

VANCOUVER, British Columbia--(BUSINESS WIRE)--May 13, 1996-- Crystal, a wholly-owned subsidiary of Seagate Technology, Inc. (NYSE:SEG) and Rockwell Switching Systems Division (SSD) today announced a strategic partnership for the development of management information software for call centers and the business enterprise.

Using key technologies in Crystal's new three-tier reporting system, Crystal Info, including powerful scheduling, security, information sharing and smart processing, Rockwell's newest reporting software, Total ReCall Reports provides timely, secure and open access to information throughout the enterprise. Total ReCall Reports allows users to access call center data stored in Rockwell's open data repository, InfoServer. In addition, with Total ReCall Reports and Crystal Info, other Open Database Connectivity (ODBC) points can be accessed to create custom reports for specific enterprise information needs.

"Our reporting software sets new standards in helping organizations make better business decisions by getting the right information to the right people enterprise-wide, in the most useable format," said Kelly Burke, Product Manager for Total ReCall at Rockwell. "We did a thorough comparison of all the business intelligence and decision support tools on the market. Crystal Info came out as the leader in its ability to meet the needs of our information users."

Through an intuitive interface called the Info Desktop, Crystal Info brings the benefits of data access and ad hoc data analysis to the entire enterprise. A powerful scheduling backbone delivers timely information automatically. The product's multi-tier client/server architecture optimizes query processing and minimizes network traffic.

"We are pleased to announce that the first bundling agreement for Crystal Info is with Rockwell Telecommunications," said Andrew Handford, Strategic Relations at Crystal. "This follows hot on the heels of Crystal Info winning four industry awards for best-of-breed decision support software. Working with Rockwell's powerful enterprise call center software will demonstrate the tremendous value Crystal Info adds to mission critical client/server applications."

Rockwell

Rockwell (NYSE:ROK) is a diversified, high-technology company holding leadership market positions in automation, avionics, semiconductor systems, aerospace, defense electronics and automotive component systems, with annual worldwide sales of $13 billion.

Crystal Info

In the four months since its release, Crystal Info has picked up four industry awards for best-of-breed client-server query and reporting system. These include: PCWeek ITX Award for Corporate Excellence, Datamation Magazine's Best Workgroup Decision Support Application, PC User Magazine's Gold Award and Computer Reseller Magazine's App of the Month Award.

Crystal a Seagate software company

Established in 1984, Crystal shipped the first report writer for the Windows operating system in 1992. Crystal Reports is the No. 1 award-winning reporting tool with over two million units shipped, and is bundled with over 125 shrink-wrapped products including Microsoft Visual Basic 4.0 and Visual C 4.0. Crystal Info is Crystal's new product and is bundled in Rockwell Total ReCall Reports. Crystal's product line includes Crystal Reports Standard and Crystal Reports Professional (report writers), Crystal Info (three-tier reporting system) and Crystal 101 Reports for Microsoft BackOffice CD. Crystal is located in Vancouver, B.C., Canada, and operates as a wholly owned subsidiary of Seagate Technology, Inc. (NYSE:SEG). Crystal's home page address on the World Wide Web is http://www.seagate.com/software/crystal/.>About Seagate

Seagate Technology, Inc. (NYSE:SEG) is a data technology company that provides products for storing, managing, and accessing digital information on the world's computer and data communications systems. Seagate is the largest independent disc drive and related components company in the world. Seagate's home page address on the World Wide Web is http://www.seagate.com.

About Seagate Software

Seagate Software develops tools and applications in the area of data management, including information management, reporting, network and systems management and storage management. Its industry leading software solutions are developed as integral components of a total data management product strategy supporting all major operating environments. Seagate Software has established strategic relationships with Microsoft, Novell, IBM, HP, and other industry pacesetters, and markets its products worldwide, through distributors, value-added resellers, system integrators, retailers, OEMs and large corporate users.

Seagate Software is headquartered in Cupertino, California and has facilities in Vancouver, British Columbia; Durham, North Carolina; Orlando, Florida; Naples, Florida; Manchester, New Hampshire; San Luis Obispo, California; Naperville, Illinois; Boston, Massachusetts; Maidenhead, England; Dusseldorf, Germany; and Paris, France. For more information, contact: Seagate Software, 19925 Stevens Creek Blvd., Cupertino, CA 94014, 408/342-4772. -0-