Business Services Industry
Nokia Engineering Services Center wins ISO 9001 registration
Business Wire, Feb 7, 1997
WESTLAKE, Texas--(BUSINESS WIRE)--Feb. 7, 1997--Nokia today announced it has earned ISO 9001 registration for its Engineering Service Center (ESC). The Certificate of Registration presented by the British Standards Institute (BSI) certifies that Nokia operates a quality management system which complies with the high standards embodied in ISO 9001.
The ESC is the twelfth global business unit of Nokia Telecommunications to be ISO 9001 registered.
The most comprehensive of the ISO standards, ISO 9001 is a model for more quality assurance in design, development, production, installation, and servicing adopted by more than 80 countries. The ESC will now undergo regular surveillance audits by BSI every six months.
"We gained certification after just ten months of preparation which reflects our complete commitment to customer satisfaction and continuous improvement," said David Freed, Vice President, Engineering Services. He went on to say, "It was a great team effort." Quality Manager Lori Collier added: "It demonstrates our dedication and desire to provide the best products and services to our customers. We take tremendous pride in achieving this seal of approval."
The Engineering Service Center provides implementation, network planning and network operation and maintenance services to customers such as Seattle-based Western Wireless and Aerial Communications, headquartered in Chicago.
Nokia is an international telecommunications group with net sales of USD $8.4 billion in 1995. Nokia, a pioneer in digital switching and cellular telephone technology, is the world's largest supplier of DCS 1800 networks and one of the two leading suppliers of GSM networks. To date Nokia GSM/DCS technology has been supplied or ordered by 53 operators in 31 countries. Nokia shares are traded on the New York (NOKA), Helsinki, London, Paris, Frankfurt and Stockholm Stock Exchanges. For more information on Nokia, visit the www.nokia.com web address.
CONTACT: Nokia
Christi Snow, 817/491-5849
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