PeopleSoft Forges Strategic Alliances with Siebel and Vantive; Preferred Partnerships Link Sales Force Automation and Customer Service Solutions with PeopleSoft

Business Wire, August 25, 1998

PLEASANTON, Calif.--(BUSINESS WIRE)--Aug. 25, 1998--PeopleSoft, Inc. (NASDAQ:PSFT), a leading provider of enterprise application solutions, today announced a sales force automation and customer service integration strategy based on partnerships with best-of-breed application providers. Launching this initiative, PeopleSoft signed agreements with Siebel Systems, Inc. and The Vantive Corporation, the world's leading front-office software vendors, to integrate their sales force automation, marketing automation, customer service and field service applications with PeopleSoft's enterprise software.

Both Siebel and Vantive solutions will complement PeopleSoft's existing customer-focused modules, such as Remote Order Entry, Product Configurator, Order Management, Order Promising, and Demand Planning, as well as integrating to PeopleSoft's enterprise application suite. The combined solutions will create a seamless flow of crucial customer information throughout a company's sales and service units andits business operations. The partners plan to deliver their integrated solutions with PeopleSoft in the first half of 1999.

Preferred Partnerships with Siebel and Vantive

Today's agreements extend PeopleSoft's strategy to offer flexible, high performance solutions through technology and company acquisitions, functional technology development and strategic partnerships. As preferred partners, Siebel and Vantive will work with PeopleSoft to define, prioritize, develop, and package integrated business processes. PeopleSoft and its partners will deliver integrated solutions across key industries such as financial services, utilities, communications, and manufacturing on a global basis. The companies will also provide joint technical support to customers, and are in the process of developing marketing and sales initiatives.

"When it comes to front-office solutions, our customers want and deserve the very best," said Aneel Bhusri, senior vice president of product strategy at PeopleSoft. "That's why we are partnering with the two market leaders. Today's agreements with Siebel and Vantive make PeopleSoft the only enterprise application provider that can deliver these world-class solutions."

Combined with Siebel's and Vantive's applications, PeopleSoft's solutions will help companies generate more sales and offer higher levels of customer service. For example, integrating PeopleSoft's Remote Order Entry or Order Management modules with a sales force automation application will enable sales representatives to manage sales leads and quotes, as well as generate and monitor orders in real-time. Customer service representatives will be able to provide customers with quick, accurate updates with immediate access to both customer support applications and billing and order information kept in PeopleSoft. Companies will also be able synchronize key customer and product information from either the front- or back-office.

Software Alliances Organization

PeopleSoft's partnerships with software providers such as Siebel and Vantive are managed by PeopleSoft's Software Alliances organization. Headed by Vice President of Software Alliances Robert Eve, the organization works with best-of-breed partners to integrate business processes across all of the industries and geographies PeopleSoft serves.

About Siebel Systems

Siebel Systems, Inc., (NASDAQ: SEBL) is the world's leading supplier of Enterprise Relationship Management systems for organizations focused on increasing sales, marketing, and customer service effectiveness in field sales, service organizations, telesales, telemarketing, call centers, and third-party resellers. The company's software combines a standards-based open architecture with new and emerging technologies to enable exceptional scalability, configurability, functionality, and performance. Additional Siebel Systems product and service information is located on the World Wide Web at www.siebel.com.

About The Vantive Corporation

Vantive is a worldwide leader in the front-office automation software market with more than 650 customers and $117M in revenue in 1997. Vantive's vision is to help companies improve sales performance and create customers for life. The Vantive Enterprise is an integrated suite of web-enabled software that automates sales, marketing, call center, help desk and field service operations. Vantive Enterprise is differentiated by its rich functionality; proven mobile solutions; component-based, high-performance architecture; and time- and cost-effective implementations. Founded in 1990, Vantive is headquartered in Santa Clara, California, and distributes its products in more than two dozen countries. Contact the Vantive Corporation at 800-VANTIVE, 408/982-5700, or www.vantive.com.

About PeopleSoft

PeopleSoft (NASDAQ: PSFT) is a global supplier of enterprise application software for business and government. PeopleSoft solutions for manufacturing, supply chain, financial, project and human resource management are used by more than 2,500 customers worldwide. Headquartered in Pleasanton, California, PeopleSoft employs 6,000 people and had 1997 revenues of $815 million. PeopleSoft is on the World Wide Web at www.peoplesoft.com.