Business Services Industry
Replacing and Correcting in Technology Marketing Corp. Press Release Issued Monday, November 23
Business Wire, Nov 24, 1998
--(BUSINESS WIRE)--
CTI EXPO Fall to Feature Pavilions Hosted by
Microsoft, Novell, Dialogic, Brooktrout, Natural Microsystems
Offers Insight, Hands-on Knowledge of Internet Telephony, CTI and Call Center Solutions
NORWALK, CT, November 23, 1998--For editors, business managers and technology professionals interested in the hottest market segments, CTI EXPO Fall '98 will offer a comprehensive mix of industry insight and hands-on evaluation of the latest breakthroughs, highlighted by Partner Pavilions hosted by Microsoft, Novell, Dialogic, Natural Microsystems and Brooktrout.
Approximately 10,000 attendees and editors are expected to attend the first West Coast CTI EXPO, which runs December 1-4 at the San Jose Convention Center. The main areas of focus are coincident with the editorial missions of TMC's top three trade publications, Internet Telephony, CTI and Call Center Solutions, which encompass the voice, fax, Internet, database and application development markets.
A Rare Mix of Foresight and Floorshows
CTI EXPO Fall '98 has attracted insightful keynote speakers from top companies in each market:
- CTI and Internet Telephony Magazines, Publisher Rich Tehrani:
Market Overview
- Dialogic, J. Alfieri: "How Open Systems Will Revolutionize
Computer Telephony"
- Columnist John Dvorak: "The Third Age of Computing"
- Call Center Solutions Magazine, Publisher Nadji Tehrani: Industry
Update
- Natural MicroSystems, B. Schecter: "Open Telecommunications:
Creating a New World of Opportunities"
- Nortel, G. Payne: "The Transformation of CTI: Greater Benefit for
the Enterprise"
- AT&T, Deborah Ingram, "Leading the Way in the Call Center
Revolution"
The overall agenda will cover major areas of the three market segments, examining the state of technology in all three areas, plus reseller, integrator & developer opportunities:
- Internet Telephony: Telephony Present And Future
- CTI: Application Development & Programming, CT Pioneers, CTE Boot
Camp (Computer Telephony Engineer Certification Program)
- Call Centers: Successful Call Center Operations, Introduction to
CTI in the Call Center Human Resources for Management, Call
Center Communication, Train the Trainer Telemarketing/Call Center
Start-Up Clinic: A "How To" Guide, Human Resources & Management,
Telesales & Teleservices.
Balancing the "twenty-thousand foot" view with the 20' view, the EXPO show floor will feature more than 150 exhibits, as well as hands-on education and exploration:
- Free vendor demonstration theaters
- Five free technology learning centers
- A free roundtable with invited representatives from Vocal Tec,
NetSpeak, Cisco, Ascend, Nortel and Lucent.
CTI EXPO Fall '98 Press Registration Members of the press are encouraged to register in advance online at www.ctiexpo.com/ctiexpo/press.htm or by contacting TMC to request a registration form by mail. Qualified press representatives are invited to attend the exhibition and all conference sessions free.
CTI(tm) EXPO and TMC CTI(tm) EXPO Conference tracks are sponsored group publisher CTI(R), C@LL CENTER Solutions(tm) and INTERNET TELEPHONY(tm), Sales Field Force Automation and Mobile Computing magazines. Corporate sponsors include Melita(R) International, Dialogic(R) and Amanda(R) (The Automatic Answer). Technology Marketing Corporation (TMC) of Norwalk, Connecticut produces CTI(tm) EXPO. Since its inception in 1972, TMC has produced industry-leading trade magazines and events in high technology and telecommunications.
CTI, C@LL CENTER Solutions, INTERNET TELEPHONY, and CTI EXPO are trademarks of Technology Marketing Corporation (TMC). All other product and company names should be considered trademarks of their respective companies. -0-
CTI EXPO Fall '98
Partial Exhibitor List
800 Direct Axicom Corporation
Advanstar Alliance Systems
Altigen Communications, Inc. Applied Technologies Group
APPRO International, Inc. Arial Systems Corporation
Arise Computer, Inc. Arista Corporation
Artisoft, Inc. Aspect Telecommunications
AT&T International Call Centers Audiocodes
Axiom Technology Inc. Brooktrout
Buffalo International CallManage, Inc
CallWare Technologies Catapult Communications
CellIT, Inc. Centigram Communications Corp.
Cincom Systems, Inc. Clearvox Communications
Comdial Corporation CommuniTech, Inc.
Database Systems Data Race, Inc.
Davox Corporation Dialogic Corp. & Partner Pavilion
Dictaphone Digisoft Computers, Inc.
DSP Research Easyphone
eClass Direct eGain Communications Corporation
EIS International, Inc. e-voice Communications
Exacom Eyretel, Inc.
FaxBack Figment Technologies, Inc.
Geotel Communications Corporation Hammer Technologies
Hewlett-Packard Company Hypercom Network Systems
IBM Intelliswitch, Inc.
Kana Communications Linkon Corporation
L.I.S.T., Inc Lucent Technologies Computer
Telephony Products
MediaPhonics Mercom Systems
Microsoft Corp. & Partner Pavilion Mobil Computing & Communications
Mosaix, Inc. Motorola
Mustang Software Natural MicroSystems & Partner
Pavilion
NEC America Netaccess, Inc.
Netphone, Inc. NeTrue Communications
NetSpeak Corporation Nortel Networks
Novell & Novell Partner Pavilion Nuance Communications.
OKI Network Technologies Omega Systems
On-Line Interpreters Inc. Outreach Technologies
Parity Software Parlance Corporation
Philips Speech Processing Phonetic Systems, Inc.
Picazo Communications POINT Information Systems, Inc.
PRIMA Racal Recorders
Redwood Technologies Ltd. Rockwell Electronic Commerce
Division
Samsung Telecommunications America SCO
Selsius Systems, Inc. SkyWave, Inc.
smallwonder! Softworks Spectrum Corporation
Starvox, Inc. Sun MicroSystems
Syntellect, Inc. TCG Telecommunications
TEAC Catalyst Telecom
Thomas & Betts TimePlex Group
VocalTec, Inc. xPECT Technologies, Inc.
Most Recent Business Articles
- Multiple criteria evaluation and optimization of transportation systems
- Multi-criteria analysis procedure for sustainable mobility evaluation in urban areas
- A two-leveled multi-objective symbiotic evolutionary algorithm for the hub and spoke location problem
- Multi-criteria analysis for evaluating the impacts of intelligent speed adaptation
- The development of Taiwan arterial traffic-adaptive signal control system and its field test: a Taiwan experience
Most Recent Business Publications
Most Popular Business Articles
- 7 tips for effective listening: productive listening does not occur naturally. It requires hard work and practice - Back To Basics - effective listening is a crucial skill for internal auditors
- FAS 109: a primer for non-accountants - Financial Accounting Standards Board's "Statement 109: Accounting for Income Taxes"
- Design a commission plan that drives sales - Sales Commissions
- Too Young to Rent a Car? - 25-years-old the minimum age for car renting - Brief Article
- Getting the global view: Nestle, led by Peter Brabeck-Letmathe, climbs to the #1 spot in this year's Best Companies for Leaders


