Sagent Names USinternetworking as its Enterprise Relationship Management Outsourcer

Business Wire, Oct 26, 1998

ANNAPOLIS, Md.--(BUSINESS WIRE)--Oct. 26, 1998--

USi Manages Siebel Applications over the Internet for Sagent

Sales and Marketing

USinternetworking, Inc. (USi), the first and leading Internet Managed Application Provider(SM) (iMAP), today announced that Sagent Technology of Mountain View, CA, is its first Enterprise Relationship Management (ERM) customer. Sagent selected the USi ERM Solutions Suite powered by Siebel to expand its sales contact management and market forecasting capabilities.

"Sagent will gain significant competitive strength by fully automating its lead generation and sales cycle processes through the USi solution," said Tom Lounibos, Vice President of Worldwide Sales at Sagent. "By leveraging USi's services, our sales and marketing teams will be able to focus on the core aspects of the Siebel solution. They will be able to strategize, coordinate and evaluate their efforts without the worry of network administration. USi's world-class infrastructure, applications management and round-the-clock customer care enable Sagent to take immediate advantage of these capabilities. And the scalability of USi's iMAP solution will provide a seamless transition to higher levels of service as our company continues our aggressive worldwide growth."

By signing on with USi, Sagent becomes the first company to use Siebel applications outsourced over the Internet. "It's not surprising that a highly competitive company with an acute understanding of technology and business would choose an outsourcing model," said Christopher R. McCleary, Chairman and Chief Executive Officer for USi. "It's the smart option for companies that want high-end capabilities quickly without extensive time and resource investments up front. USi, as the first company to provide the iMAP service, is proud to have Sagent as one of our lighthouse customers."

"The fact that a respected high-tech firm like Sagent has enlisted USi's iMAP services validates industry predictions that companies are making the strategic move toward outsourcing their business process applications so that they can focus on their core business," said Jeff Narucki, Senior Analyst with Progressive Strategies. "USi has been at the forefront of this shift--they've built their entire company around this emerging trend and they're the first to deliver this type of outsourcing over the Internet," he said.

Sagent Technology was founded in June 1995 to make business data more usable by bringing it closer to decision-makers. The Sagent solution lets organizations bring data marts to the Web quickly and cost-effectively with a turnkey offering that includes best-of-breed products and comprehensive professional services. Sagent's customers include NationsBank, Home Savings of America, JP Morgan, MCI, BellSouth, ValueRX, Jiffy Lube and Eddie Bauer.

About USinternetworking, Inc.

Headquartered in Annapolis, MD, USi is the world's first and leading Internet Managed Application Provider(SM) (iMAP), serving businesses' demands for improvements in the management of their information technology operations. USi cost-effectively delivers leading packaged application software seamlessly integrated with specialized Internet communications. The iMAP Portfolio includes the USi Enterprise Relationship Management Solutions Suite powered by Siebel (NASDAQ:SEBL), the USi Human Resources Solutions Suite powered by PeopleSoft (NASDAQ:PSFT), the USi Financial Management Solutions Suite powered by PeopleSoft, the USi Electronic Commerce Solutions Suite powered by Microsoft (NASDAQ:MSFT) and BroadVision(R) (NASDAQ:BVSN), the USi Enterprise Data Warehousing Solutions Suite powered by Sagent, and USi Web Site Management Solutions. USi maintains total responsibility for ensuring every aspect of the iMAP service is working at an optimum level for customers. The USi Global Network, a Cisco-Powered Network (NASDAQ:CSCO), was engineered specifically to provide the highest performance delivery for web-based content and information to users worldwide. Through an integration of the computing platform and the routed infrastructure, the USi Global Network is the most advanced in the world and connects the Internet backbones of North America, Europe and Asia. USiView(SM), a specialized network management system, monitors and proactively manages the entire network end-to-end. For more information, USi's website can be found at www.usi.net.

BroadVision is a registered trademark of BroadVision, Inc., in the United States and other countries. Internet Managed Application Provider (iMAP) and UsiView are service marks of USinternetworking, Inc. All other trademarks are the property of their respective owners.