Jyra's SMA to add Performance Monitoring solution to Cisco Service Management System

Business Wire, Oct 28, 1998

LONDON--(BUSINESS WIRE)--Oct. 28, 1998--

Initial Sales & Marketing campaign to target European Service

Providers

Jyra announces that it is working with Cisco Systems, Inc. to jointly market the Jyra Service Management Architecture (SMA) to Cisco's service provider customer base, initially in Europe and then in the US. Jyra's SMA monitors the performance of network services in terms of user response times and will complement the Provisioning, Operations and Assurance framework built within Cisco's Service Management System (CSM).

CSM delivers a modular suite of service management solutions that enable service providers to plan, provision, monitor and bill for advanced services. Jyra's SMA will enable end-to-end, service-level monitoring within CSM.

David Jones, director of marketing for Cisco's Network and Service Management Business Unit commented, "Jyra will allow service providers to create, monitor and report on Service Level Agreements that reflect the service delivered to the end-user. This capability is becoming an essential requirement for many service providers."

Jyra already provides Cisco-specific functionality within SMA and plans to capitalise on the open, standards based architecture of CSM to develop solutions that directly reflect the requirements of the Cisco user population.

"We have never questioned the market potential for Jyra SMA, our challenge was global sales coverage and speed of penetration into the highly competitive Service Provider marketplace. Cisco has given us access to the most efficient sales machine in the industry, and their endorsement of our technology provides us with an enviable platform for growth and increased market share." Nigel Williams, VP Business Development for Jyra Research.

Jyra Research, Inc. is a leader in Java-based network performance monitoring. Jyra SMA measures quality of service delivered to the Desktop user, connected to large corporate networks or the Internet. As such, Jyra believes that SMA will have the potential to facilitate mass market electronic commerce and allow network operators to provide business- oriented service level agreements.