Sears, Roebuck and Co. Selects Vialog as Primary Conferencing Supplier; Facilitates Effective Communications for Sears Corporate-wide Management Team

Business Wire, April 1, 1999

ANDOVER, Mass.--(BUSINESS WIRE)--April 1, 1999--Vialog Group Communications(R) (NASDAQ:VLOG) today announced that Sears, Roebuck and Co., a leading U.S. retailer of apparel, home and automotive products and services, has selected Vialog as its primary provider of conferencing services. Sears geographically dispersed management team uses Vialog audioconferencing services to facilitate communications regarding overall operations including Sears Retail, Logistics, Credit and Home Services businesses.

"We were looking for a conferencing partner that would allow our management team to communicate more regularly and efficiently about business issues and activities," said Jeffery Wood, Systems Manager, Sears Enterprise Telecommunications Group. "We judged Vialog's solution to be the most comprehensive and cost effective of those we reviewed."

"We are proud to be Sears primary conferencing provider and value Sears confidence in our ability to deliver a powerful business communications tool," said Glenn Bolduc, president and CEO of Vialog. "We have tremendous experience in the retail community and look forward to helping Sears maximize the ways conferencing can make its operations more efficient."

Vialog's conferencing services are used to communicate with internal and external business constituents for formal presentations or impromptu meetings. These services are used to hold departmental meetings, get updates from the sales force, discuss new company policies, announce corporate news, and manage product development. Vialog incorporates advanced bridging technology that delivers premium sound quality and optional features, such as polling, Q&A and digital replay, to increase meeting productivity.

Vialog also provides its customers with state-of-the-art Internet services to complement its audioconferencing services. These services include: audio streaming, enabling customers to extend the reach of an audioconference by broadcasting it over the Internet; and web presentation sharing services, giving companies a flexible and cost-effective tool to facilitate group communications and work collaboration via the Internet.

About Sears, Roebuck and Co.

Sears, Roebuck and Co. (NYSE:S) is a leading U.S. retailer of apparel, home and automotive products and services, with annual revenues of more than $41 billion. Sears is the nation's largest home services provider with a leadership position in appliance repair, home improvements, product installation and heating and cooling maintenance, repair and installation. More information about Sears is available on the company's web site at http://www.sears.com.

About Vialog Corporation

Headquartered in Andover, Massachusetts, Vialog is a leading provider of conferencing services, including audioconferencing; videoconferencing; Internet conferencing; and automated teleservices, such as Interactive Voice Response (IVR), MessageCast(sm) voicemail broadcast, broadcast fax and fax on- demand. Vialog helps organizations communicate more professionally, efficiently and effectively by delivering superior customer service and an extensive range of enhanced and customized conferencing solutions. Vialog's common stock (symbol:VLOG) is quoted on Nasdaq's National Market System. For more information, visit www.vialog.com.

Vialog Group Communications is a registered service mark of Vialog Corporation.