Teltronics, Inc. and CCS TrexCom, Inc. Announce Co-Marketing Agreement for IVR Systems

Business Wire, July 1, 1999

SARASOTA, Fla.--(BUSINESS WIRE)--July 1, 1999--

Teltronics, Inc. (Nasdaq:TELT) and CCS TrexCom, Inc. jointly announced today a new co-marketing agreement. Under this agreement, Teltronics will offer CCS TrexCom's award-winning FirstLine Encore(TM) Interactive Voice Response (IVR) systems to its network of Vision(R) switching system distributors, established customers and qualified prospects.

FirstLine Encore(TM), provides real-time access to information using the Web, the telephone, fax, e-mail or kiosk. Encore is a multimedia transaction processing system that saves companies money by improving customer service, automating routine transactions and streamlining workflow processes. The Encore system supports up to 144 telephone lines in a single Windows NT server.

"As part of our Strategic Alliance Program, we focus on combining convergent technologies, strong name recognition, and a proven track record to extend our services to a broader customer base and to assist customers with developing state-of-the-art communications solutions. This agreement is a prime example of the benefits of partnering with industry-leading service providers such as Teltronics," said Tom Clarke, Chief Operating Officer, CCS TrexCom.

Vision switches, from Teltronics, are digital communication systems for small to medium sized companies. Feature-rich business software and extensive call management options provide advanced voice communications in a cost-effective PBX.

Bill Hutchison, Executive Vice President and Chief Operating Officer of Teltronics, said "This is a win-win business opportunity for both our companies. We can now offer our customers and prospects advanced IVR capabilities and CCS TrexCom has new avenues to market their IVR systems."

CCS TrexCom delivers state-of-the-art solutions to industries such as utilities, government, and higher education. Located in Atlanta, CCS TrexCom is a subsidiary of Trex Communications, a Thermo Electron company.

Teltronics, Inc. is dedicated to excellence in the design, development, and assembly of electronic equipment and software to enhance the performance of telecommunications networks. The Company manufactures telephone switching systems and software for small-to-large businesses, governments, and 911 public safety communications centers. Teltronics provides remote maintenance hardware and software solutions to help large organizations and regional telephone companies effectively monitor and maintain their telecommunications systems. The Company also serves as an electronic contract manufacturing partner with customers in the U.S. and overseas. Interactive Solutions, a subsidiary of Teltronics, Inc. (Nasdaq:TELT), designs, manufactures and markets technologically advanced, mobile, voice-activated, multimedia computers. Teltronics' common stock trades on The Nasdaq SmallCap Market tier of The Nasdaq Stock Market under the symbol "TELT".

For further information about CCS TrexCom, visit their web site at www.ccsivr.com. For additional information on Teltronics, Inc., visit their web site at www.teltronics.com.

A number of statements contained in this press release are forward-looking statements which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve a number of risks and uncertainties, including the timely development and market acceptance of products and technologies, competitive market conditions, successful integration of acquisitions, the ability to secure additional sources of financing, the ability to reduce operating expenses, the ability to comply with the rules for inclusion in the Nasdaq Stock Market and other factors described in the Company's filings with the Securities and Exchange Commission. The actual results that the Company achieves may differ materially from any forward-looking statements due to such risks and uncertainties.

Vision is a registered trademark of Teltronics, Inc. FirstLine Encore is a trademark of CCS TrexCom, Inc.