Centigram Delivers Comprehensive Messaging Solution to Shinsegi Telecomm, Inc

Business Wire, March 15, 1999

SAN JOSE, Calif.--(BUSINESS WIRE)--March 15, 1999--

High Demand for Advanced Messaging Prompts Korean Carrier To

Augment Capabilities With Additional Centigram Messaging Servers

Centigram Communications Corporation (Nasdaq:CGRM), a leading global provider of advanced messaging and communications solutions, announced today a $2.4 million agreement with South Korea-based Shinsegi Telecomm, Inc.

The second-largest cellular phone carrier in South Korea's booming mobile communications market, Shinsegi has expanded its voice messaging capabilities with the purchase of three additional Centigram servers for its Pusan, Kangnan and Kangbuk branches, bringing the company's total Centigram server installation to 16.

Centigram has been delivering messaging services for Shinsegi's CDMA network since 1996, and has expanded and upgraded its offerings as the carrier has grown past 2.1 million subscribers. Shinsegi's value-added messaging services are built on Centigram's Series 6 messaging platform, and feature innovative VoiceMemo and Fax Memo services.

In a recent survey, mobile telephone subscribers in South Korea ranked Shinsegi first in customer satisfaction for value-added services. Conducted by Seoul University's Service Lab and professional research company ISON C&CI, the survey also ranked Shinsegi close seconds in two other categories: call completion and phone charge satisfaction.

"Once again, Centigram has been a key partner in helping Shinsegi meet the high demand for advanced messaging services throughout South Korea," said D.W. Oh, team leader of Engineering at Shinsegi. "This new equipment in Pusan, Kangnan and Kangbuk gives us the capacity to serve the needs of our more than 2 million subscribers. Centigram's advanced messaging systems provide Shinsegi's cellular customers with the most comprehensive and dependable messaging services available. South Korea's mobile users have confirmed it."

"Centigram has been supplying Shinsegi with messaging solutions right from the inception of its cellular service," said Tom Rappath, Centigram's vice president of Sales and Service, Asia Pacific. "We're proud of the contribution we've made to Shinsegi's services, and delighted that they are once again expanding their messaging capabilities. Centigram is committed to broadening our presence in the Asia Pacific marketplace, and we look forward to helping Shinsegi grow in the South Korean cellular market."

About the Centigram Series 6

The Centigram Series 6 platform brings leading edge messaging and enhanced communications services to wireless and wireline telecommunications service providers. Based on a scalable, standards-based architecture, the Series 6 system enables carriers to seamlessly add new capacity and additional features, without having to change existing equipment. The Series 6 system supports a comprehensive range of capabilities, including voice/fax message management, Short Message Service (SMS) and mailbox-on-demand services.

About Shinsegi Telecomm, Inc.

Established in May 1994, the company has provided 100% CDMA commercial cellular phone service since 1996. In that time, it has built its subscriber base from 290,000 to its current level of more than 2.1 million users. Based in the South Korean capital, Seoul, Shinsegi has 1,000 employees working at its headquarters and in six branch offices throughout the country. Web http://www.shinsegi.com

Centigram Communications Corporation

Centigram Communications Corporation (Nasdaq:CGRM) is a leading global provider of advanced wireless (analog, GSM, PCS, TDMA, CDMA and paging companies) and wireline (PTTs, BOCs, service bureaus, independent telcos and cable telephony companies) messaging and communications solutions to network operators in the telecom service provider market.

Centigram leverages its voice messaging, call processing and multimedia know-how to deliver easily configurable, integrated systems that provide competitive, revenue-generating enhanced services, minimizing the overall cost of ownership. The company delivers these communications solutions by integrating voice and facsimile on its Series 6 communications server based on industry standard hardware and software, and by providing access to this multimedia information through a telephone, PC or other wireless device.

Centigram is headquartered at 91 East Tasman Drive, San Jose, Calif., 95134. Phone 408/944-0250. Fax 408/428-3732. Web http://www.centigram.com. Centigram has sales and support offices in North America, Europe, Asia, Latin America, and Australia.

Note to Editors: Centigram is a registered trademark of Centigram Communications Corporation. All other trademarks and registered trademarks are the property of their respective owners.