Telekol Supports Optus Fax Server

Business Wire, Oct 14, 1999

WALTHAM, Mass.--(BUSINESS WIRE)--Oct. 14, 1999--

In its continuing goal to address the mixed-media and multivendor environments of its customers, Telekol Corporation further extends its fax support with the integration of the FACSys Fax Messaging Gateway product developed by Optus Software, Inc.

"The role of unified messaging, intelligent call processing, and fax solutions in the overall enterprise communications/e-commerce environment is changing rapidly, as convergence creates both challenges and opportunities for our resellers and customers," says Roy Barr, Telekol's director of business development. "In order to succeed, we need to provide internal IT staffs and our network of communications VARs and systems integrators with an extremely powerful set of intelligent communications solutions that can be efficiently deployed across today's heterogeneous enterprise networks. The Optus integration gives our customers another important option. The synergy achieved between our two solutions provides our customers with a robust communications solution and helps them achieve greater efficiencies by eliminating redundant resources."

"Many corporate IT managers and systems integrators still look at fax as it existed in the 70's and 80's, so they don't fully understand the role it is going to play as we press forward into the Age of Electronic Commerce," observes Optus president Joseph Avellino. "Our job is to help them understand that fax is being transformed into a universal document exchange standard. Together, Optus and Telekol are enabling customers to leverage this omnipresent standard as part of a practical overall strategy for doing business digitally."

According to Barr, the new generation of applications can deliver quantifiable, bottom-line benefits to today's information-based companies, including:

-- Significantly boosting employee productivity by streamlining workflows that include both call handling, messaging, and fax tasks

-- Improving relationships with customers, suppliers, and other partners through accelerated business processes and improved document sharing

-- Dramatically reducing the cost of technology ownership by providing integrated management of all messaging applications and utilities

-- Slashing recurring transmission costs through least cost routing

-- Eliminating hardware expenses by leveraging existing IP network connections

Telekol's significant range of intelligent communications solutions include fax-on-demand, fax broadcasting, fax-to-speech, and fax-server-integrated services such as desktop faxing, as well as the full complement of speech-enabled, Internet-integrated, multimedia intelligent call processing and unified messaging applications. In addition, Telekol's robust interactive voice response (IVR) capability enables the company or its customers to customize these solutions to meet specific customer requirements. Through these applications, customers can implement innovative high-value communications solutions that can help companies improve customer relationship management (CRM), accelerate document-based e-business processes, and reduce ongoing communications costs.

Telekol Corporation, based in Waltham, Massachusetts, develops, manufactures, and markets intelligent communications solutions encompassing multimedia intelligent call processing, unified messaging, and transaction processing applications. Its flagship product, the IntegraX(TM), is a multimedia, multi-application intelligent communications server that is speech-enabled, Internet-integrated, and designed to leverage the benefits of network convergence. Telekol offers a range of business communications needs and markets its products worldwide through a network of over 400 dealers, VARs, and OEMs. Its Professional Services Group provides technical consulting, integration support, and applications development for both direct customers and in support of the company's reseller organization worldwide. Telekol is a Platinum Partner of Dialogic Corporation, which is a subsidiary of Intel Corporation (NASDAQ:INTC); a Lernout & Hauspie (NASDAQ:LHSP) partner; a member of the Microsoft (NASDAQ:MSFT) Certified Solutions Provider (MCSP) Alliance Program; a business partner of Lotus Corporation, a subsidiary of IBM Corporation (NYSE:IBM); and a FACSys-Enabled Workflow Partner.

Optus Software, Inc., headquartered in Somerset, NJ, has been integrating fax communications into data networks since 1989. It introduced FACSys in the LAN marketplace in 1990 and continues to help organizations maximize their returns on all IT and messaging investments with its FACSys-Enabled Workflow Partner program. Optus works closely with leading corporate solutions partners to help organizations effectively exploit the convenience and ubiquity of fax for fast, reliable, and effective business communications. Optus can be reached by phone at 732-271-9568, by fax at 732-271-9572, or over the Internet at sales@facsys.com. Case studies about how organizations are using FACSys to enhance workflow, messaging, and business processes can be found at the Optus web site www.facsys.com.