Keynote Systems Announces Its Sites-of-the-Week for October: Four E-Commerce Web Sites Selected for Public Internet Performance Tests

Business Wire, Oct 4, 1999

SAN MATEO, Calif.--(BUSINESS WIRE)--Oct. 4, 1999--

Companies With E-Commerce Web Sites Invited to Compare Their

Quality of Service to These Benchmark Sites

Keynote Systems (NASDAQ:KEYN), the Internet performance authority(TM), today announced that it will measure the quality of service of the web sites of British Airways (NYSE:BAB), Hertz Corporation (NYSE:HRZ), Sheraton Hotels (a unit of Starwood Hotels & Resorts (NYSE:HOT)) and Club Med (OTCBB:CLMDY) in October as part of its ongoing Site-of-the-Week program and will make the results available free to the public on the World Wide Web at http://web.keynote.com. Companies with e-commerce web sites signing up for Keynote's free performance appraisal at http://www.keynote.com/newsfpa.html can also compare the performance and availability of their own sites to the Site-of-the-Week.

Anyone with a web browser can view the performance measurements and availability rates of the Site-of-the-Week in real time for the current week and compare them to the industry-standard Keynote Business 40 Index. Keynote will also publish weekly several comparative performance graphs for each Site-of-the-Week on its web site at http://www.keynote.com/measures/sotw/sotw.html.> The four Sites-of-the-Week for October are popular e-commerce sites that offer goods or services to consumers or businesses over the Internet. British Airways is a large international airline. Hertz Corporation rents and leases cars and other vehicles worldwide. Sheraton operates more than 320 hotels and resorts in 57 countries. Club Med is a Paris-based operator of nearly 120 resorts and other travel services around the world.

Week: October 4 Company: British Airways Internet Address: http://www.britishairways.com Web-Site Software: Netscape-Enterprise/3.6 (NYSE:AOL) on Sun Solaris (Nasdaq:SUNW) Internet Access: Cable and Wireless (NYSE:CWP)

Week: October 11 Company: Hertz Corporation Internet Address: http://www.hertz.com Web-Site Software: Microsoft IIS/4.0 (Nasdaq:MSFT) Internet Access: AT&T (NYSE:T)

Week: October 18 Company: Sheraton Hotels Internet Address: http://www.sheraton.com Web-Site Software: Netscape-Enterprise/3.5.1 on Sun Solaris Internet Access: GTE/BBN (NYSE:GTE)

Week: October 25 Company: Club Med Internet Address: http://www.clubmed.com Web-Site Software: Apache/1.3.0 on Sun Solaris Internet Access: Exodus (Nasdaq:EXDS)

"The quality of service of popular Internet web sites varies over time and users' geography," said Umang Gupta, chairman and CEO of Keynote. "In conjunction with our subscription service that delivers comparative Internet performance and availability data to our corporate customers, we're pleased to provide a public service each week by highlighting a popular web site and allowing anyone to compare its quality of service to an industry-standard benchmark."

Recent Sites-of-the-Week, whose performance graphs from those weeks have been published on Keynote's web site, include the web sites of Mortgage.com (Nasdaq:MDCM), Red Hat (Nasdaq:RHAT), PageNet (Nasdaq:PAGE), Quotesmith.com (Nasdaq:QUOT), Books-A-Million (Nasdaq:BAMM), Telebank (Nasdaq:TBFC), MP3.com (Nasdaq:MPPP), China.com (Nasdaq:CHINA), Ultima Online, a unit of Electronic Arts (Nasdaq:ERTS), E-LOAN (Nasdaq:EELN), Ask Jeeves (Nasdaq:ASKJ), Office Depot (NYSE:ODP) and Drugstore.com (Nasdaq:DSCM).

How Keynote Measures Quality of Service

To determine quality of service for its Site-of-the-Week, Keynote Systems uses its Keynote Perspective(TM) service to measure how long it takes to access and download web pages and their components via industry-standard HTTP (HyperText Transfer Protocol) or secure HTTPS, the same protocols used by the Microsoft (Nasdaq:MSFT) and Netscape (NYSE:AOL) web browsers. The measurements are performed every 15 minutes around the clock from each of Keynote's 93 automated measurement locations around the world which are connected to the Internet via T-1 communication lines. Performance results and availability rates for the Site-of-the-Week and for the Keynote Business 40 Index are available on the Internet in real time to anyone with a web browser.

Keynote also offers a free one-week comparative web-site performance appraisal against the Site-of-the-Week and the Keynote Business 40 Index, with its Keynote Perspective(TM) service, to any company that develops or operates a business web site with a registered domain name and submits an application online at http://www.keynote.com/newsfpa.html .

The Keynote Business 40 Index is an industry-standard metric and benchmark of the overall health and performance of the Internet that is published weekly in The Industry Standard and other leading business and trade publications. The Index comprises 40 important web sites in six categories of publishing, search engines and directories, business services, financial services, high technology and communications. The Index provides historical and real-time performance measurements for the web sites of 3Com (Nasdaq:COMS), Charles Schwab (NYSE:SCH), CNET (Nasdaq:CNET), Excite@Home (Nasdaq:ATHM), Hewlett-Packard (NYSE:HWP), IBM (NYSE:IBM), InfoSeek (Nasdaq:SEEK), Lycos (Nasdaq:LCOS), Merrill Lynch (NYSE:MER), Novell (Nasdaq:NOVL), Oracle (Nasdaq:ORCL), Sun Microsystems (Nasdaq:SUNW), Yahoo (Nasdaq:YHOO) and 27 other companies.