GraphOn and GoldMine Announce Licensing Agreement to Web-Enable HEAT and CRM Software Applications

Business Wire, April 17, 2000

Business Editors/Technology Writers

MORGAN HILL, Calif.--(BUSINESS WIRE)--April 17, 2000

GraphOn Corporation, (Nasdaq: GOJO) (www.graphon.com), developers of Bridges web-enabling software, today announced an OEM licensing agreement with GoldMine Software Corporation. The agreement will allow GoldMine to use Bridges software to web-enable all of its HEAT family of products and customer relationship management (CRM) products, including the company's award winning applications HEAT(R) and GoldMine(R) FrontOffice 2000(TM). GoldMine will be able to provide users with server-based access to their applications from any location in the world, with complete functionality across multiple platforms and networks, and without modifying the application's code or requiring costly add-ons.

The first web-enabled application scheduled for release is GoldMine's HEAT service optimization software. According to the agreement, GoldMine has licensed GraphOn's Bridges software to web-enable GoldMine's entire family of software applications, including GoldMine FrontOffice 2000, the industry's first CRM solution for the broad mid-market. GoldMine management also intends to expand its per seat licensing of Bridges technology to enable the new application service provider (ASP) market to rent GoldMine business solutions over the Internet.

"GraphOn's Bridges for Windows provided GoldMine with the means to quickly, seamlessly and effectively meet the increasing demand for full featured, web-enabled access to HEAT and CRM solutions," said GoldMine Divisional President, Edwin Gear. "We can now give organizations a complete set of business tools and a distinct competitive advantage by extending the full functionality of GoldMine's solutions to anyone in the world with a web browser and Internet connection. This is about optimizing our solutions in a way that is easy to install and use, and extends the use of our systems through the web as a key user interface."

"I'm very excited about our agreement with GoldMine Software, which has a potential value of several million dollars. Our web-enabling technology is designed to provide software developers, such as GoldMine, with the ability to quickly and seamlessly create server-based, or web-enabled, versions of their applications," said GraphOn CEO and President, Walt Keller. "GraphOn's Bridges will enable GoldMine to provide mission-critical business solutions that can be accessed from any desktop or web browser, over any remote connection, including the Internet or dial-up, anywhere in the world."

The HEAT Division of GoldMine Software Corporation focuses on integrated solutions that allow businesses to proactively support customers and manage assets through their entire life cycle, from procurement to help desk support to retirement. Its flagship product, HEAT is an automatic call logging and tracking system that includes asset management, telephony integration, self service and knowledge management. It supports Microsoft Access, Microsoft SQL Server, Oracle, and Sybase databases. The GoldMine Customer Relationship Management Division focuses on integrated front office solutions for sales, marketing and customer service for small- to mid-sized businesses. The GraphOn Bridges web-enabled version of HEAT is expected to be released in second quarter 2000.

GraphOn Bridges allows independent software vendors (ISVs) to easily and cost effectively web-enable their existing complex, feature-rich Windows(R), UNIX(R), and Linux(R) applications for access over the Internet. ISVs can deliver server-based versions of applications with the same functionality as desktop versions across multiple platforms without modifying the application's code or requiring costly add-ons.

About GoldMine Software Corp.

Founded in 1989, and headquartered in Colorado Springs, Colorado, GoldMine is a leading, worldwide developer and supplier of software solutions for customer relationship management and support management solutions for small- to medium-sized businesses. GoldMine products have been implemented by more than 700,000 users worldwide with the assistance of its approximately 1,500 Value-Added Resellers. For more information on GoldMine's CRM products, please call (310) 454-6800, FAX (310) 454-4848 and sales can be reached at (800) 654-3526 or visit www.goldmine.com. For more information on GoldMine's HEAT family of products, please call (800) 776-7889, FAX (719) 536-0620 or visit www.heatsoftware.com.

About GraphOn Corporation

GraphOn's award-winning Bridges software allows any display device to run any application over any type of connection, including low bandwidth, dial-up and wireless. GraphOn's products are designed to quickly web-enable Windows, Linux, and UNIX applications without software modification. GraphOn Bridges provides organizations of all types with Freedom of Choice today and in the future--freedom in their choice of applications, operating systems and their connectivity framework, while achieving high performance and lower cost. GraphOn, which markets its solutions through OEM licenses, independent software vendors (ISVs), application service providers (ASPs), and system integrators, is headquartered in Silicon Valley and is traded on the Nasdaq under the ticker GOJO (Nasdaq:GOJO). In recent news, GraphOn established a joint venture, GraphOn China Ltd., with Hong Kong-based Tianjin Development Holdings Ltd. to provide GraphOn web-enabling software to government, education, and enterprise throughout all of China. For more information, please visit the company's website at http://www.graphon.com.