Dell, NaviSite Team to Deliver ASP Capabilities for Optika

Business Wire, April 18, 2000

Business Editors & High-Tech Writers

ROUND ROCK, Texas--(BUSINESS WIRE)--April 18, 2000

Speed in Implementing Dell Infrastructure at NaviSite Hosting

Facility Brings New Optika B2B Application To Market

Dell (Nasdaq:DELL), a world leader in Internet commerce and infrastructure, today announced that it has been selected as the exclusive server provider for the infrastructure of a new business-to-business (B2B) application family developed by Optika (Nasdaq:OPTK) and hosted by NaviSite (Nasdaq:NAVI).

Optika's Acorde(tm) is designed to resolve discrepancies in business transactions, and links customers' back-end systems to review, discuss and resolve issues between trading partners. Acorde provides efficiency in mediation and allows resolution of B2B transaction issues online when such activities as orders, deliveries or invoices show discrepancies. NaviSite, a leading application service provider (ASP), will host this comprehensive, Web-based application exclusively on Dell PowerEdge(tm) servers.

"As the capabilities of B2B e-commerce grow more robust, Dell's new Service Provider Direct program will continue to offer ASPs and Web hosters the service and support they need to maintain the reliability and uptime of their Internet infrastructure," said Judi L. Webster, vice president and general manager of Dell's Internet Partner Division. "Dell's ability to deliver PowerEdge servers with OnSite Capacity provides NaviSite the speed, flexibility and availability to meet the complex needs of its customers, such as Optika."

"Dell and NaviSite are teaming with Optika to deliver our new B2B Web resolution products via the ASP model and provide our customers with unparalleled service levels, system uptime and reliability," said Mark K. Ruport, president, CEO and chairman of Optika. "For the first time, businesses will be able to quickly engage their trading partners online to resolve issues without investing in expensive infrastructure and information technology."

"NaviSite's participation in the launch of Optika's Acorde product family in the new B2B Web resolution market will provide effective, high-performance ASP delivery of these innovative B2B solutions," said Jay Seaton, vice president of marketing for NaviSite. "Through NaviSite's fully-managed infrastructure and Dell PowerEdge servers, Optika will be able to offer scalable solutions to meet the requirements of large enterprises, as well as the needs of resource-constricted, small and middle-sized companies, at a lower total cost of ownership."

About NaviSite

NaviSite Inc., is a leading provider of outsourced Web hosting and application services for companies conducting mission-critical business on the Internet. The company's goal is to help customers focus on their core competencies by outsourcing the management and hosting of mission critical Web sites and applications. NaviSite is a majority-owned operating company of CMGI Inc. with minority investments from Microsoft Corporation.

About Optika

Headquartered in Colorado Springs, Colo., Optika Inc. (Nasdaq:OPTK) is a leading provider of B2B Web resolution software. Acorde(tm) solutions help businesses build Trading Partner Resolution Networks -- interactive communities that help businesses and trading partners resolve B2B transaction issues over the Web. By integrating its powerful B2B Web resolution technology with image/document management, enterprise report management, workflow and leading XML, EDI and ERP technologies, Acorde increases trading partner loyalty and efficiency. According to Forrester Research, "market-makers should turn to vendors like Optika that host resolution hubs that capture the context of a failed eMarketplace transaction." Optika has been named one of the Top 250 Technology Companies by Software Magazine. For more information about Optika and Acorde, contact the company at 719/548-9800 or visit www.optika.com.

About Dell Computer Corporation

Dell Computer Corporation is the world's leading direct computer systems company, based on revenues of $25.3 billion for the past four quarters, and is a premier provider of products and services required for customers to build their Internet infrastructures. The company ranks No. 56 on the Fortune 500, No. 210 on the Fortune Global 500 and No. 3 on the Fortune "most admired" lists of companies. Dell designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained on the World Wide Web at www.dell.com.

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