Banking on Cypress, Cascade Bank Deploys Cypress' Information Retrieval Architecture

Business Wire, April 18, 2000

Business/Technology Editors

ROCHESTER HILLS, Mich.--(BUSINESS WIRE)--April 18, 2000

Providing a 28 Times Faster Reporting Solution, Cypress Reduces

The Time Needed For Cascade Bank To Load Its Daily Reports From 14

Hours To 30 Minutes

Cypress Corporation announced today that Cascade Bank has deployed Cypress(R), the company's leading-edge Information Retrieval Architecture, to ensure employees have real-time access to the bank's business-critical reports, statements and notices. Additionally, Cypress has enabled Cascade Bank, a full-service community bank servicing the Puget Sound region of western Washington state, to load daily reports 28 times faster, increase employee productivity and efficiency, reduce paper costs and significantly enhance its customer service throughout its 14 offices.

"We reviewed many products before choosing Cypress - however, Cypress was the only solution that could provide our employees with real-time access to the various reports and documents created throughout our enterprise and didn't require us to implement a new process and methodology," said Robert Gamboa, Information Services Manager, at Cascade Bank. "Consequently, Cypress' capabilities and ease-of-deployment empowered our employees to increase productivity, reduce operation costs and provide our customers with the highest quality of service."

Prior to deploying Cypress, Cascade Bank's reports and documents were archived in an optical storage disk system which was slow, cumbersome and required systems operators to locate the specific optical disk needed for each search. Cypress' flexible, scaleable and secure solution automatically captures and stores any document, record or report in its DocuVault(R) document repository, regardless of where it is located, how it was created or what format it is in. Once these documents are in the DocuVault, Cascade employees can easily query specific pages from disparate files and applications, assemble customized documents and automatically distribute these to any appropriate recipient, desktop, location, printer or device throughout the organization. As a result, Cypress eliminated the need for Cascade Bank to have a dedicated operator and reduced the time needed to load the daily reports from 12-14 hours to 30 minutes.

"In order for a bank to continue meeting their customers' minute-by-minute banking needs, they need a secure and reliable way to instantly access customers critical financial and business data," said Mary Hinz, Cypress' President. "Cypress enabled Cascade Bank to achieve this with the speed of efficiency they desired, while saving them valuable time and resources."

About Cypress, The Information Retrieval Architecture

Cypress is an Information Retrieval Architecture that eliminates the barriers previously imposed by disparate platforms, applications and file types and enables enterprises to quickly deliver business critical information to employees, partners and customers in real-time. Cypress does this by automatically capturing a document page-by-page, preprocessing the document so it is in a common format and archiving the document in a virtual document repository. While creating and maintaining page independence and document integrity, Cypress enables end-users to retrieve, assemble, distribute and view only the pages of interest, and provides document delivery to all enterprise and Web-based destinations.

About Cypress Corporation

Cypress has focused on developing, marketing and supporting document delivery systems since 1983. The 17 year-old company is headquartered in Rochester Hills, Michigan with offices in Minnesota, the United Kingdom and Brazil. Cypress customers include some of the world's largest automotive manufacturers, insurance companies, health care providers, financial institutions and governments. For more information, please contact Cypress at 248-852-0066 or visit www.cypressdelivers.com.

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