CompuCom's Advanced Integration Services Centers Achieve ISO 9001 Certification; Announces Promotion of Dan Elliot to Vice President of Integration Services

Business Wire, April 18, 2000

Business/Technology Editors

DALLAS--(BUSINESS WIRE)--April 18, 2000

CompuCom Systems, Inc., (Nasdaq:CMPC), a leading infrastructure solutions provider, today announced the completion of its certification audit for ISO 9001 at the company's Advanced Integration Services Center in Paulsboro, N.J., its IBM co-location facility in Raleigh, N.C. and its Toshiba co-location facility in Irvine, Calif.

All three facilities have been upgraded from their current ISO 9002 rating based on the results of a certification audit completed by KPMG ISO Management Systems.

CompuCom's Advanced Integration Services Centers offer a single point of integration for multi-vendor custom integration solutions. ISO certification reflects CompuCom's compliance with standards recognized by the Geneva-based International Organization for Standardization, a worldwide federation of approximately 130 countries.

Additionally, CompuCom announced the promotion of Dan Elliott to the position of vice president of integration services, engineering and development. Elliott, a three-year CompuCom veteran, was instrumental in the development of the company's front-end engineering process that enabled CompuCom to qualify for ISO 9001 certification. Prior to CompuCom, Elliott spent 15 years in the U.S. Navy, retiring with the rank of Chief Petty Officer.

"CompuCom's commitment to exceptional service was exemplified in all audited areas including management systems internal audit, order fulfillment, network integration and document/data control processes," said Axel Breidenbruch, Director of Assessment and Registration Services for KPMG ISO Management Systems. "ISO 9001 certification further enhances the level of confidence CompuCom can continue to exhibit to its clients."

CompuCom's Advanced Integration Services Centers are a component of CompuCom's integrated business processing outsourcing services which also include electronic procurement services and a Web-based management information system, system imaging and integration, integrated logistics warehousing and distribution, and installation services at the end-user's desktop. CompuCom also provides IT outsourcing services and IT consulting and systems integration.

"This certification not only recognizes the quality of our configuration capabilities, but it also strengthens our position as a leading business process outsourcer," said Ed Coleman, CEO of CompuCom. "The ISO 9001 certification demonstrates CompuCom's commitment to providing the best value and quality to our clients."

About CompuCom Systems, Inc. (www.compucom.com)

CompuCom Systems, Inc., headquartered in Dallas, Texas, provides people, process and technology to deliver infrastructure solutions that optimize E-business and enterprise applications. Combining knowledge, strategy and tactical experience, CompuCom offers business process outsourcing, IT outsourcing, and IT consulting and systems integration for clients operating in the re@l world(SM).