What Savvy VoIP Players Have Learned— The Kauffman Group Reports

Business Wire, April 20, 2000

Business Editors/Hi-Tech Writers

VOORHEES, N.J.--(BUSINESS WIRE)--April 20, 2000

"Just back from speaking at VON, the most important event in the Voice over IP industry, it has become clear, savvy VoIP players are getting to know fax, fast!" reports Maury Kauffman, managing partner of The Kauffman Group.

"FoIP complements VoIP like butter on bread," Kauffman explains:

1) Minutes: Over 500 billion minutes will be faxed this year,

according to IDC. A huge, untapped IP market.

2) Peak: Faxes are transmitted during peak business hours, when

today's VoIP platforms are quiet.

3) Priority: FoIP is sent in a Store and Forward mode, a lower

priority and easier-on-the-infrastructure service.

4) Customers: FoIP users are global businesses, not immigrants,

hobbyists or prepaid calling-card users.

5) Channels: Though few VoIP customers send faxes, every FoIP

users can buy VoIP. Thus, the FoIP channel is in demand,

worldwide.

"The VoIP industry has discovered fax. Most every major next generation telco, Internet telephony carrier and VoIP service bureau has contacted me regarding the FoIP space. Their services and goals are clearly complementary, while the Voice side needs Fax's channel." Continues Kauffman, "And, according to IDC, with the outsourced fax services market's CAGR of 22% -- a $3.24 billion pie in 2003, the M&A opportunities are not only real, they are happening."

For news and insight on the Fax Over IP industry and market, sign up for a free subscription to The Kauffman Letter at http://www.KauffmanGroup.com Commentary and common sense by Maury Kauffman, available free, via email.

Kauffman will discuss these and other FoIP-related topics, when speaking at the following conferences:

- Communications Solutions Expo, April 26-28, Washington DC

- VON Europe, June 19-22, Stockholm

- MailVerge and Fax Directions, July 30-2, San Diego

- VON Fall, September 11-14, Atlanta

- Internet Telecom Expo 2000, September 19-21, NYC

Founded in 1990, The Kauffman Group Inc, http://www.KauffmanGroup.com is a Fax Over IP technology and services analysis and consulting firm. Respected worldwide as an authority on fax, managing partner, Maury Kauffman's second book is: Internet and Computer Based Faxing. Kauffman is the Life in the Fax Lane columnist for Computer Telephony magazine and has written for over 40 other publications. A perennial speaker at technology and communications conferences on three continents, Kauffman has been a featured speaker at: VON, FON, NetWorld Interop, Computer Telephony Expo, ISPCon, Internet World US & UK, FaxDirections, FaxWorld and FaxAsia.

Kauffman Group clients include: AT&T (NYSE: T), AVT Corp (NASDAQ: AVTC), Broadwing (NYSE: BRW), Brooktrout (NASDAQ: BRKT), Dialogic, an Intel Company (NASDAQ: INTC), GTE (NYSE: GTE), HP (NYSE: HWP), IBM (NYSE: IBM), Lucent (NYSE: LU), Mail.Com (NASDAQ: MAIL), MCI/WorldCom (NASDAQ: WCOM), Pitney Bowes (NYSE: PBI), PTEK Holdings/Xpedite Systems (NASDAQ: PTEK), Sprint (NYSE: FON) and US West (NYSE: USW).

Maury Kauffman can be reached at: 856/651-1651, Fax: 856/651-1652 or mailto:Maury@KauffmanGroup.com or contact Virginia Simon, PMI at: 610/889-2036.