Attachmate Forms Strategic Alliance with Siebel Systems, Announces Support for Siebel eBusiness 2000

Business Wire, April 24, 2000

Business Editors

BELLEVUE, Wash.--(BUSINESS WIRE)--April 24, 2000

Alliance Delivers Seamless Integration of Core Business

Information with Customer Facing eBusiness Applications

Attachmate Corporation today announced it has joined the Siebel Alliance program as a Strategic Software partner, and its support for Siebel eBusiness 2000, the most complete and comprehensive family of e-business applications software available today.

Siebel eBusiness 2000 allows organizations to manage, synchronize and coordinate sales, marketing, and customer service across all communication channels and points of customer contact -- including the Web, the call center, field sales and service, and reseller channels. Siebel eBusiness 2000 allows organizations to increase their productivity, enhance customer satisfaction, and maximize revenue and profit by capitalizing on every moment of value in each customer interaction -- anytime, anyplace, in any currency, and in any language.

Siebel eBusiness 2000 dramatically expands the reach and functionality of Siebel Systems' industry leading family of e-business applications with new products and enhancements, including:

-- an expanded line of Siebel.COM applications for direct selling, marketing, and providing customer service over the Internet

-- a broad range of new functionality for the best-of-class Siebel Sales, Siebel Marketing, Siebel Service, Siebel Call Center, Siebel Field Service, and Siebel eConfigurator applications

Attachmate recently joined the Siebel Alliance Program as a Strategic Software partner. This strategic alliance combines Attachmate's strengths in extending the reach of enterprise information to new e-business solutions with the strength of Siebel eBusiness 2000. Attachmate's e-Vantage(TM) products seamlessly integrate core business information into Siebel eBusiness applications and will provide Siebel Systems customers with direct, two-way, real-time access to legacy data and applications. Attachmate's expertise in unlocking valuable customer information from complex back-office systems provides users of Siebel eBusiness applications with critical information delivered at the time of customer interaction.

Optimal customer-centric e-business hinges upon real-time access to the most current information. That information is often stored in back-end legacy systems, and a full range of customer-centric e-business applications may be customized to interact with those systems.

"The success of back-office integration solutions is delivering applications that ultimately allow organizations to increase customer service," said Bruce Cleveland, vice president, Alliances at Siebel Systems. "Attachmate's e-Vantage products will accelerate access to valuable back-office information so employees can better serve the customer across the enterprise."

"Attachmate is excited to partner with Siebel Systems because of its demonstrated leadership in delivering market leading e-business applications," said Larry Schuiski, senior vice president of products at Attachmate. "This partnership leverages the strengths of Siebel Systems with Attachmate's strengths in extending the reach of enterprise information to new e-business solutions."

About Attachmate (www.attachmate.com)

Attachmate Corporation accelerates business advantage by extending the reach of enterprise information. The company's e-Vantage products provide access to mainframes, AS/400(R), VAX(R), and UNIX(R) systems with centrally managed Java(TM), ActiveX(R), HTML, and Windows(R) clients or with custom e-business applications. For 18 years, Attachmate has solved business problems for 12 million users worldwide. With 80 offices in 30 countries, Attachmate's global infrastructure provides products, consulting services, support, and strategic partnerships worldwide. Attachmate was named 1999's Best Large Company to Work For in Washington by Washington CEO Magazine. For more information about Attachmate(R) solutions, contact Attachmate worldwide headquarters in Bellevue, Washington at 425/644-4010 or www.attachmate.com.

About Siebel Systems

Siebel Systems, Inc. (Nasdaq:SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software enabling multi-channel sales, marketing and customer service systems to be deployed over the Web, the call center, field sales and service, and reseller channels. Siebel Systems' sales and service facilities are located in more than 28 countries. For more information, please visit Siebel's Web site at www.Siebel.com.

(c)2000 Attachmate Corporation. All Rights Reserved. Attachmate is a registered trademark and e-Vantage is a trademark of Attachmate Corporation. AS/400 is a registered trademark of International Business Machines Corporation. VAX is either a trademark or registered trademark of Compaq. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company, Ltd. Java is a trademark or a registered trademark of Sun Microsystems, Inc. in the United States and other countries. Windows and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks or registered trademarks are the property of their respective owners.