BMC Software's New OS/390 E-business Professional Services Offerings Bridge Legacy Systems to Internet; Professional Services Increases ROI for OS/390 E-business Customers

Business Wire, April 26, 2000

Business Editors/High-Tech Writers

HOUSTON--(BUSINESS WIRE)--April 26, 2000

BMC Software Inc. (Nasdaq:BMCS), a leader in providing solutions that enable application service assurance(TM), today announced the availability of OS/390 e-business Professional Services offerings. The five new OS/390 e-business services are:

-- FastTrack for OS/390 E-business

-- HealthCheck for OS/390 e-vailability(TM)

-- HealthCheck for IMS e-vailability(TM)

-- HealthCheck for DB2(R) e-vailability(TM)

-- HealthCheck for Enterprise Storage Management

BMC Software Professional Services delivers proven and repeatable OS/390 implementation and consulting solutions that help ensure the performance, availability and recovery of OS/390 e-business applications. The resulting increase in e-vailability of OS/390 applications allows the customer to quickly re-engineer mission-critical business applications to use production data. BMC Software helps customers maximize the value of their investments in mainframe infrastructure by Web-enabling OS/390 applications through OS/390 e-business services.

"The high availability of OS/390 applications meets the heavy demands that e-business continuously places on IT systems," said Don Cleveland, Systems Engineer for Wellpoint Health Networks. "Thus Web enablement of OS/390 applications is essential for meeting the needs of our e-business customers."

FastTrack for OS/390 E-business -- provides a formal assessment of the current state of e-business readiness and appropriate next step recommendations in these solution areas -- OS/390, IMS and DB2 -- performance, availability and recovery as well as storage management. Benefits include comprehensive planning, problem identification and issue resolution before an implementation begins, thereby minimizing risk at the outset and decreasing project duration.

HealthCheck by BMC Software -- An OS/390 e-business HealthCheck is a rigorous analysis of IT infrastructure in any of four designated solution areas. Service features include product performance optimization (new or pre-existing products), environmental customization and documented methodology recommendations with a relentless focus on ensuring performance, availability and recovery. HealthChecks covering the entire S/390 complex are offered:

-- HealthCheck for OS/390 e-vailability

-- HealthCheck for IMS e-vailability

-- HealthCheck for DB2 e-vailability

-- HealthCheck for Enterprise Storage Management

A BMC Software Professional Services consultant may install or use any number of software solutions from the MAXM(R), MAINVIEW(R) or RESOLVE(R) product lines during the diagnostic phase of an OS/390 e-business HealthCheck engagement.

"About 70% of the world's data is maintained within OS/390 applications. This mainframe data is required to complete many e-business transactions. Our consultants have the expertise to enable optimum performance, availability and recovery of this OS/390 data to support the most robust e-business requirements," said Chip Nemesi, Vice President of Professional Services at BMC Software.

"The availability of legacy architectures including the OS/390 is highly critical to many e-business strategies," said Bill Martorelli, vice president of e-service and sourcing for Hurwitz Group Inc. "Products and services aimed at increasing the availability of these architectures will be welcomed by customers."

BMC Software Professional Services' Expertise in the OS/390 E-business Environment

Customers who can benefit most from the OS/390 e-business offerings often maintain critical e-business data within OS/390 applications. To help customers achieve e-business performance objectives, BMC Software Professional Services has experts in each of the following areas:

-- OS/390 System Performance, Availability and Recovery

-- Batch Performance

-- Performance Monitoring

-- Capacity Planning

-- IMS Performance, Availability and Recovery

-- DB2 -- Performance, Availability and Recovery

-- Storage Management

"We are very excited about the new OS/390 e-business family of offerings because it draws on the strength of BMC's core competencies," said Karen Kronauer, director of Professional Services for the OS/390 business. "The experience and talent which our Professional Services consulting team brings to this environment is critical for our clients who are building e-business solutions that rely on strategic applications residing on the mainframe."

BMC Software Professional Services also offers custom consulting engagements that satisfy the full range of OS/390 e-business requirements. An example of a custom engagement could be helping a client keep e-business sites available to their customers through end-to-end management and proactive capacity planning and analysis of OS/390 e-business applications.

About BMC Software Professional Services

BMC Software Professional Services helps companies maintain their advantage through a comprehensive suite of consulting services and education offerings designed to ensure ongoing business availability of critical applications. Our packaged and custom service offerings maximize product potential, reduce project risk, accelerate time to value, and improve operations. This means you get a complete solution implemented by experts who understand the complexity of your environment. In addition, our support organizations provide the crucial documentation and responsive problem resolution to keep your business on track. Leading companies rely on BMC Software Professional Services to bridge the gap between product vision and reality. For more information on Professional Services visit the BMC Software Web site at http://www.bmc.com/profserv/index.html.>