Business Services Industry

USA Networks, Inc. Closes the Previously Announced Acquisition of Precision Response Corporation

Business Wire, April 5, 2000

Business Editors

NEW YORK--(BUSINESS WIRE)--April 5, 2000

PRC Integrated With USA Electronic Commerce

and Services to Lead eServices Field

USA Networks, Inc. (NASDAQ: USAI) has consummated the previously announced agreement to acquire Precision Response Corporation (PRC) (NASDAQ:PRRC), a leader in outsourced customer care for both large corporations and high-growth internet-focused companies.

As part of the acquisition, USAi has acquired all outstanding shares of PRC in a tax-free merger transaction. PRC has been integrated with USA Electronic Commerce and Services (ECS), where the combined and centrally managed teleservicing operations of PRC, Home Shopping Network and Ticketmaster now have approximately 10,000 workstations, handling over 230 million calls per year, 1 billion minutes of customer interaction, in 40 call centers throughout the world. As previously announced, David Epstein, CEO of PRC, is continuing in that role. Under terms of the agreement, each PRC share has been exchanged for 1.08 of a share of USAi common stock.

With more than twenty years of experience in electronic retailing, USA Electronic Commerce and Services offers businesses the combined expertise of Ticketmaster and the Home Shopping Network, packaged into a comprehensive suite of scalable solutions for e-tailers. ECS delivers the context, distribution verticals, merchandising, database marketing, teleservicing and online customer care, and a uniquely qualified understanding of customers' needs in the age of convergence, all supported by the media and commerce assets of USA Networks, Inc. Contextualized commerce, the idea that compelling content with a compatible product, surrounded by a well-serviced fulfillment infrastructure will link products and individuals in an enduring customer relationship, is ECS' founding principle.

USA Networks, Inc. is a diversified media and electronic commerce company with assets that include the following: USA Cable, comprised of USA Network and SCI FI Channel; Studios USA; USA Films; USA Broadcasting; Home Shopping Network; Ticketmaster; USA Electronic Commerce and Services and USA Networks Interactive, which includes the Hotel Reservations Network (NASDAQ: ROOM), a majority-owned subsidiary of USAi, SCIFI.com, USAnetwork.com and the Internet Shopping Network, whose primary services are FirstAuction.com and FirstJewelry.com. The company also owns a controlling interest in Ticketmaster Online-CitySearch, Inc., (NASDAQ: TMCS) a leading internet provider of local content and online transactions.

For more information please contact Adrienne Becker, 212/314-7254 and for investors, please contact Roger Clark, 212/314-7400, both of USA Networks, Inc.

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COPYRIGHT 2008 Gale, Cengage Learning
 

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