Security First Network Bank Initiates Instant Online Credit Decisions With HNC Software

Business Wire, August 15, 2000

Business Editors

SAN DIEGO--(BUSINESS WIRE)--Aug. 15, 2000

HNC Financial Solutions, a division of HNC Software Inc. (Nasdaq: HNCS), today announced that Security First Network Bank (SFNB), rated the best overall Internet bank by Gomez Advisors, has gone live with HNC's Capstone(TM) Express to automate its online credit application decisioning. Available through a hosted application service provider (ASP) environment, Capstone Express is a real-time, flexible credit decisioning service ideally suited to automate credit card, consumer loan, auto loan, line of credit, business lending, or mortgage application decisions.

"We looked at numerous automated decisioning solutions on the market and Capstone Express was clearly head-and-shoulders above the others," said Pat Reily, vice president of marketing for SFNB. "With Capstone Express, we're able to use a single system to oversee all our application decisions."

"Because it's delivered through an ASP, Capstone Express has, in just a few short weeks, been easily integrated into SFNB's operational system, saving them the time and costs of an on-site installation," said Michelle Macartney, group vice president of Global Solutions Delivery for HNC Financial Solutions. "We're thrilled that an innovative leader in online banking such as SFNB has chosen Capstone Express. Their selection validates the progressive abilities of Capstone Express in the Internet banking realm."

Capstone Express is available with three solutions packages that allow for increased levels of functionality and customization of the decision logic according to a user's own criteria and policies. The service supports on-demand, on-line access to each client's own data repositories and to U.S. and Canadian consumer credit bureaus and U.S. business credit agencies to assess credit risk and, optionally, application fraud risk using Fraud Check and Equifax Gemini Verify Score(SM). Capstone Express can also interface with a wide variety of delivery channels that a lender may choose to interact with its customers, such as via the Web, interactive voice response, direct line, or Palm(TM) PDA devices.

About Security First Network Bank

Atlanta-based Security First Network Bank, the world's first Internet bank, invented Internet banking in 1995. SFNB provides a broad range of banking services via the Internet and telephone, including 24-hour-a-day, 365-days-a-year customer service, and the ability to customize reports and conduct seamless interaction between checking, savings, borrowing, and credit card accounts. Other services include unrestricted bill payment to third parties, up-to-the-minute account balances, real-time activity tracking, automatic categorization of expenditures, loan presentation, secure online customer care support, and Internet stock portfolio tracking. SFNB is a member of the Royal Bank Financial Group. In February of this year, SFNB announced that it had been rated the "best overall" Internet bank for the fifth consecutive quarter by Gomez Advisors, a leading independent provider of e-commerce research and analysis.

About HNC Financial Solutions

HNC Financial Solutions is a leader in the development of intelligent customer value management software solutions for the financial services and e-commerce industries. Its powerful suite of real-time decision platforms and predictive business solutions allows firms to automate new account decisioning, optimize marketing efforts, detect fraud, predict profitability, and manage the customer lifecycle. HNC Financial Solutions supports this suite of solutions with a full range of consulting services.

About HNC Software

Headquartered in San Diego, California, HNC Software Inc. is a leading provider of predictive software solutions for service industries, including financial, insurance, telecommunications and e-commerce. HNC's suite of predictive software solutions can provide real-time insight into customer relationships based on transaction-level data, helping companies manage their relationships with individual customers. By accurately predicting customer behaviors, these companies can create initiatives to mitigate risk and attrition; improve customer service; develop marketing programs to enhance profitability, and detect fraudulent customer transactions. For more information, visit HNC's Web site at http://www.hnc.com or contact Melinda Bateman, HNC Software Inc., 5935 Cornerstone Court West, San Diego, CA 92121, (858) 799-3880. For investor relations, call (858) 799-1301.

Note: Capstone is a trademark of HNC Software Inc. Other trademarks and service marks are the property of their respective owners.

Cautions About Forward-Looking Statements. This press release contains forward-looking statements about events and circumstances that have not yet occurred, including forward-looking statements regarding anticipated benefits to HNC customers from the use of HNC products or services. Actual outcomes and results may significantly differ from expectations in this press release due to a number of risks and uncertainties about the future. Such risks and uncertainties include, without limitation, whether HNC customers will be able to successfully implement, use and manage HNC products and services and realize benefits from such products and services.