TEOCO Corporation Announces Strategic Alliance with Creative Support Solutions Inc.; Partnership Will Enhance Delivery of Network Cost Management System

Business Wire, August 28, 2000

Business Editors/Hi-Tech Writers

FAIRFAX, Va.--(BUSINESS WIRE)--Aug. 28, 2000

TEOCO Corporation, a provider of network cost management software solutions to such telecommunications carriers as Williams Communications, Teligent, Cable & Wireless, Intermedia and many others, today announced that it has entered into a partnership with Creative Support Solutions (CSS), an operational consulting firm headquartered in Austin, Texas.

This strategic alliance is designed to enhance the delivery of network cost management business and technology solutions to telecommunications providers.

The partnership combines TEOCO's industry-leading network cost management system, BillTrak Pro(TM) with CSS's consulting and implementation services to provide a more complete and flexible answer to TEOCO's telecom customer requirements. CSS's staff will be trained on TEOCO's network cost management software products and will serve as a preferred telecom consulting firm for TEOCO's telecommunications products.

"In considering potential partners, the choice was simple," said Tom Kins, TEOCO's vice president of Telecom Solutions. "CSS's proven expertise and established reputation in the telecom industry make them a very attractive partner. We look forward to furthering our relationship with CSS, and to the benefits that this alignment will bring to the industry."

"Validation and cost analysis are critical for today's telecommunications companies. Having the proper analytical processes and systems is necessary for financial viability," according to Marnell Robertson, president of Creative Support Solutions.

The telecommunications industry continues to experience significant billing errors. When consumers find themselves faced with pages of arcane numbers, they usually end up paying the extra few cents, frustrated and angry. For large telecommunications companies, the solutions are not as easy since only a few mistakes could end up costing millions of dollars that directly impact their bottom line.

Carriers have found that using BillTrak Pro(TM) results in substantial savings that have been documented at as much as 8% to 10% of the total invoice. BillTrak Pro's(TM) workflow management tools streamline cumbersome invoice auditing functions, allowing auditors to spend more time researching potential disputes.

Carriers are able to quickly verify billing discrepancies through BillTrak Pro's(TM) seamless integration with their traffic reporting and provisioning systems. BillTrak Pro(TM) interfaces transparently with CCMI's standard rate verification database, TelView Plus and the carrier's accounts payable system.

About Creative Support Solutions

Creative Support Solutions is an operational consulting firm headquartered in Austin, Texas. CSS offers experienced personnel actively involved in the area of access billing, end-user billing, provisioning and cost validation. Operational aspects of the telecommunication companies forge the basis for ongoing customer and financial success.

About TEOCO Corporation

Founded in 1994, TEOCO Corporation -- The Employee Owned Company -- is an incubator for start-up Internet technology companies and a provider of Web and wireless- enabled business systems and professional consulting services to some of the world's largest companies in the telecommunications, energy and healthcare industries.

As its name implies, TEOCO's business model redefines how business is conducted by promoting a new standard of corporate culture that emphasizes alignment with the interests of its employees, clients and the community.

In its core business, TEOCO specializes in developing Web and wireless-enabled business systems, network cost management solutions and enterprise systems. Its industry leading products include BillTrak Pro(TM), PageNgine(TM) and DREAM(TM) Technology. In its capacity as an incubator, TEOCO has successfully launched its first two start-ups: NetgenShopper.com and Eventrix.

TEOCO's clients include: Cable & Wireless PLC (NYSE: CWP), Daimler Chrysler (NYSE: DCX), Excel Communications (NYSE: ECI), Freddie Mac (NYSE: FRE), GEICO, InforMedix, InfoSpace.com (NASDAQ: INSP), Inova Health System, Intermedia Communications (NASDAQ: ICIX), MicroStrategy Inc. (NASDAQ: MSTR), NET-tel Communications, Siemens, TALK.com (NASDAQ: TALK), Teligent (NASDAQ: TGNT), TRW (NYSE: TRW) and Williams Communications Group (NYSE: WCG).

For more information on TEOCO Corporation, visit their Web site at http://www.teoco.com, telephone 888/TO-TEOCO, or e-mail info@teoco.com.