Salt River Project chooses Account4 Web-based Professional Services Automation

Business Wire, August 31, 2000

Business/Technology Editors

NEWTON, Mass.--(BUSINESS WIRE)--Aug. 31, 2000

Award-winning Arizona utility noted Web-based ability to track people

and projects key to selection.

Account4.com, a leading provider of professional services automation (PSA) solutions, announces that Phoenix-based Salt River Project (SRP) has chosen Account4(R) Web-based PSA software to optimize its IT workforce. The utility chose Account4 based on the software's ability to track employees, multiple projects, and client activity online.

SRP is the largest provider of electricity in the greater Phoenix area as well as the area's largest supplier of water. The company is a leader among utilities, winning the 2000 J.D. Power and Associates Distinction for Electric Utilities for the western region of the U.S. "As a leader, SRP saw value and efficiency in Account4's Web-based project and workforce management solution," says Dick Artus, VP of Marketing at Account4.com. "Account4's flexibility allows it to be tailored to meet specific organizational requirements, and is a cost effective way for SRP to optimize IT practices, achieve an even higher level of customer service, and maintain its leadership."

SRP's IT department will have the ability with Account4 to track project costs real time - allowing any changes to be made before a project runs over budget - thus cutting costs and ultimately saving customers money. In addition, parties submitting work requests to the IT department will be able to track a project's completion status via the Web with a few clicks of the mouse.

Understanding the issues involved in an enterprise-wide software implementation, SRP also recognized major benefits in Account4's ease of use and rapid implementation. Fast implementation is made possible through the software's use of HTML/XML technology. Other than a standard browser, no software - such as Java or other web downloads - is required for any authorized client machine to connect, run Account4 and access a central SQL database.

About Account4(R):

Account4 is a fully integrated, Web-based, end-to-end PSA solution grouped into three major areas that mirror the business model of a typical professional services organization (PSO) or corporate information technology (IT) department: Business Development, Service Delivery and Administration. Account4's thin-client (browser only) architecture coupled with a central repository provides users the ability to access, share and collaborate on key data integral to the success of their business.

About Account4.com:

Account4.com (www.account4.com) develops Internet-based software products and services that enable PSOs and corporate IT departments to successfully manage projects and increase the utilization, productivity, effectiveness, and retention of their workforces. Over the past 13 years, Account4.com has provided solutions to a premier customer base of over 150 companies representing over 267,000 licensed users.