The Indianapolis Business Journal Ranks Interactive Intelligence Fastest Growing Indianapolis Area Public Company

Business Wire, Dec 19, 2000

Business/High Tech Editors

INDIANAPOLIS--(BUSINESS WIRE)--Dec. 19, 2000

Interactive Intelligence Ranked First Out of Twenty-Four Companies,

With 1,094% Growth Revenue From 1997 to 1999

Interactive Intelligence Inc. (Nasdaq:ININ) was named fastest growing public company in the Indianapolis area in Indianapolis Business Journal's 2001 Book of Lists (Volume 21 No. 39).

The ranking was based on revenue growth from fiscal years 1997 to 1999. Interactive Intelligence ranked number one with 1,094% growth revenue. The second fastest growing company listed growth revenue of 178%.

Interactive Intelligence president and CEO, Dr. Donald E. Brown, founded the company in 1994 with a handful of employees. Today, Interactive Intelligence employs nearly 400 people located in offices around the world, including Europe, Asia and Latin America.

"Upon going public last September, we announced to our employees that our objective was to grow our revenues by at least 100%, year over year," said Dr. Brown. "We've kept that promise despite volatile financial markets and an uncertain business climate. Our first place ranking is further affirmation that we've remained true to our business plan of aggressive growth and rapid turn to profitability."

About Interactive Intelligence

With a worldwide customer base of more than 600 companies, Interactive Intelligence Inc. (Nasdaq:ININ) is considered a leading developer of multi-channel customer interaction management software that automates virtually every aspect of business communications. The company develops and markets the Customer Interaction Center(TM) (CIC) for contact centers, the Enterprise Interaction Center(R) (EIC) for e-businesses and enterprises, and the Service Interaction Center(TM) (SIC) for ISPs, ASPs, CLECs, and other service providers. The Interactive Intelligence product line is based on an open, unified Windows NT/2000-based communications platform called the Interaction Center Platform(TM). This platform was designed as an alternative to expensive and complex CTI solutions. The Interactive Intelligence product line is subject to numerous United States and international patents pending. Interactive Intelligence is headquartered in Indianapolis with European headquarters in France and Asia Pacific headquarters in Japan. The company was founded in 1994 and has received numerous accolades, including Microsoft's 1998 Fastest Growing Independent Software Vendor's (ISV's) Award and Red Herring's Top 100 Technology IPOs of 1999. Interactive Intelligence can be reached at 317/872-3000 or www.ININ.com.

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Among the factors that could cause actual results to differ materially are the following: rapid technological changes in the industry, volatility in the market price of the company's common stock; the company's ability to achieve profitability, to manage successfully its growth and increasingly complex third party relationships, to maintain successful relationships with its current and any new resellers, to maintain and improve its current products and to develop new products and to protect its proprietary rights adequately; and other factors described in the company's SEC filings, including the company's latest annual report on Form 10-K and its quarterly reports on Form 10-Q.

Copyright (c)1994 -2000 Interactive Intelligence Incorporated. All rights reserved. Interactive Intelligence(R), Enterprise Interaction Center(R), EIC(TM), Interaction Center(TM), Interaction Center Platform(TM), Customer Interaction Center(TM), CIC(TM), Service Interaction Center(TM), SIC(TM), Interaction Recorder(TM), Interaction Dialer(TM), Interaction Director(TM), e-FAQ(TM), Wireless Interaction Client(TM), and Wireless Interaction Center(TM) are all trademarks or registered trademarks of Interactive Intelligence, Inc. All other products and company names should be considered servicemarks or trademarks of their respective companies.

View Interactive Intelligence press releases at: http://www.inin.com/News/PressReleases/pressreleases.asp