Bank Of Nashville Completes Phase One of the EarningsInsights' Solution

Business Wire, Dec 7, 2000

Business Editors

NASHVILLE, Tenn.--(BUSINESS WIRE)--Dec. 7, 2000

Financial Services Provider Successfully Completes the First Phase

of Implementation of Profitability Tools Via ASP Hosted Service

EarningsInsights announced today that Community Financial Group, Inc., (Nasdaq: CFGI), the parent company of The Bank of Nashville, has successfully implemented Phase One of its Customer Information Technology Project.

As a part of a comprehensive profitability management capability, The Bank of Nashville has installed EarningsInsights' Commercial Loan Pricing Model, which is being used by the bank's lending staff to strengthen pricing disciplines and improve risk adjusted returns. Additionally, the recently completed Phase One Profitability Analysis identified a 200 percent return on the EarningsInsights' investment by restructuring and optimally pricing its deposit products.

"EarningsInsights' rapid implementation approach enables The Bank of Nashville to more fully understand the details behind customer profitability and allows us to move forward much faster than we would have otherwise on several key initiatives," said The Bank of Nashville's CFO, Attilio Galli. "With the information provided, we have been able to quickly identify significant profit enhancement opportunities as well as fine tune the structure of our deposit products."

Headquartered in Nashville, Tenn., EarningsInsights develops strategic information for financial institutions that maximizes customer profitability by combining data warehousing, customer relationship management techniques and profitability measurement capabilities from First Manhattan Consulting Group.

Galli continued, "With the help of EarningsInsights, The Bank of Nashville has been provided with a significant opportunity to increase our net income through sustainable revenue growth."

"Our affordable technology and proven business practices help our clients, like The Bank of Nashville, improve CRM initiatives and increase shareholder value. EarningsInsights' enterprise-wide profitability views support virtually all of our clients' strategic management initiatives," said Steven W. Reiter, executive vice president of EarningsInsights.

Robert J. Zizka, managing vice president of First Manhattan Consulting Group, explained why the EarningsInsights solution is important to financial institutions. Zizka stated that, "In order to continue providing excellent customer service while maximizing revenue, regional and community banks need to better understand their customers. EarningsInsights offers a robust and affordable solution that makes this possible."

About EarningsInsights

EarningsInsights provides client financial institutions with the core component of Customer Relationship Management by delivering detailed and trended customer profitability information along with revenue growth strategies through the Internet. For more information about EarningsInsights, contact Clifford Newkirk at (615) 221-3300, via fax (615) 221-3399 or visit the company's Web site at www.geteps.com.

About The Bank of Nashville

Community Financial Group, Inc. is a bank holding company headquartered in Nashville, Tennessee. The Bank of Nashville operates banking and financial centers in Davidson, Williamson and Sumner counties in Tennessee and on the Internet at www.bankofnashville.com.

About First Manhattan Consulting Group

New York-based First Manhattan Consulting Group is a management-consulting firm with more than 20 years' experience in serving financial institutions on a wide range of top-management issues. For more information about First Manhattan Consulting Group, visit the company's Web site at www.fmcg.com.