Tower Technology Announces Tower IDM Loan Manager; Case Management Solution Specifically Designed for Loan Management

Business Wire, Jan 24, 2000

Business/Technology Editors

BOSTON--(BUSINESS WIRE)--Jan. 24, 2000

Tower Technology today announced Tower IDM Loan Manager(TM), a case management system specifically designed for commercial and mortgage lending operations. Tower IDM Loan Manager is an integrated document and case management system that automates the entire lending process, not just individual tasks.

Tower IDM Loan Manager allows for the capture, routing, storage and retrieval of all relevant loan documents such as loan applications, financial statements, credit reports and correspondence. These documents, which may include images, office documents, e-mails, faxes or computer output reports and statements, are stored in the unified Tower IDM object repository. All documents are universally accessible from Windows clients or Web browsers.

&uot;Today, loan processing operations are being re-engineered and accelerated to improve customer service and reduce costs. One consistent inhibitor to this process is the efficient management and processing of documents, both electronic and paper &uot; said Michael Rooney, vice president of financial services at Tower Technology. &uot;Tower IDM Loan Manager solves process problems, by automating and streamlining the process, making any and all relevant information instantly available.&uot;

Tower IDM Loan Manager allows banks to reduce loan approval times and improve customer service - key elements for today's competitive environment. Tower IDM Loan Manager can also be a utilized within the Tower IDM Corporate Document Portal which provides the same benefits through the Web and enables organizations to provide their customers with a customer self-service option.

About Tower IDM Corporate Document Portal

The Tower IDM Corporate Document Portal creates a single point of access to a business' unstructured information assets, enabling companies to create a flexible, secure infrastructure for self-service to all types of business information. Tower IDM Corporate Document Portal provides comprehensive repository, searching, viewing, security and management capabilities for Internet, intranet and extranet information delivery. Applications include enterprise access to internal corporate information libraries, electronic statement and bill presentment, e-business transactions and automated document distribution. Tower IDM Corporate Document Portal leverages the Web as an e-business infrastructure and eliminates paper at its source by automating communications between companies and customers.

About Tower IDM

Tower IDM provides one familiar user interface and one unified object repository for full-function production imaging, case management (workflow automation), enterprise report management (COLD/ERM) and document management in both client/server and Web environments. Its unique high-volume, production-quality color imaging delivers images that are easier to read without massive storage requirements.

Tower IDM's seamless integration with the standard Microsoft environment, provides users with a desktop interface and filing structure that is already part of the corporate infrastructure, thus enabling knowledge workers to quickly and easily utilize the system. Images, documents, messages and other unstructured information move throughout an enterprise as easily as e-mail. Accessibility, speed and ease of use are the keys to making Tower IDM an enterprise repository for unstructured information.

Tower Technology

Tower Technology is a worldwide leader in delivering award winning, high-volume, production imaging, case management and integrated document management solutions. Tower Technology has a proven track record of providing mission-critical solutions on time and on budget. Many of the world's largest imaging and document management systems, some of which have hundreds of millions of objects on-line, are powered by Tower Technology. Tower Technology supports customers around the world and has offices in the North America, Australia and Europe. For more information on Tower Technology and Tower IDM, contact Tower Technology at 617-236-5500, e-mail: inquiry@towertech.com or visit the web site at www.towertechnology.com.