Business Services Industry

Intel Online Services Introduces New Managed Hosting Options

Business Wire, July 10, 2000

Business Editors/High-Tech Writers

SANTA CLARA, Calif.--(BUSINESS WIRE)--July 10, 2000

AppChoice(TM) Managed Hosting Services Offer Customers Control

of Mission Critical Applications within Intel Online

Services' Internet Hosting Environment

Intel(R) Online Services, Inc., the Internet application hosting subsidiary of Intel Corp., today introduced AppChoice(TM) Managed Hosting Services, designed for customers who want control of their mission-critical applications along with the benefits of a fully managed, outsourced hosting solution.

AppChoice offers a proven, pre-tested hosting platform that includes hardware, operating system and applications, as well as the networking, infrastructure and data protection components of a reliable e-Business solution.

The AppChoice services provide a reliable, high-performance foundation onto which application service providers, e-Business solution providers, systems integrators and other developers and customers can integrate their mission-critical e-Business applications. In addition, Intel Online Services provides flexible tools that allow customers to monitor and control their chosen hosted applications. AppChoice services come with service level agreements for guaranteed response times to critical operational events. Personnel are available to monitor all aspects of application performance 24 hours a day with tailored responses and user-defined alerts according to customer preferences.

AppChoice is part of Intel Online Services' growing selection of service offerings, which range from fully managed and integrated e-Business solutions to co-location services.

"The addition of AppChoice services broadens our ability to provide customers with innovative, managed hosting services tailored to a range of needs," said Mike Aymar, president, Intel Online Services, Inc. "Since opening for business nine months ago, we've been rapidly enrolling new customers, building strong relationships with e-Business solutions providers and aggressively expanding our global data center network. We're excited about our progress and momentum."

"AppChoice is providing CommerceRoute with a comprehensive platform and service level agreement on which to build our service, helping us to deliver iron-clad services to our customers," said Carlos Mendez, vice president, Internet Services at CommerceRoute, Inc. "Intel Online Services gives us a single point of contact for managing diverse service requirements along with global e-Commerce capability for our customers."

About Intel Online Services

Intel Online Services currently offers data centers in Santa Clara; Chantilly, Va.; Reading, England; Seoul, Korea; and Tokyo; a new data center in India is scheduled to open within the next month. In all, Intel Online Services plans to invest $1 billion by the end of 2001 to develop and integrate Internet data centers worldwide.

Intel Online Services, Inc., an Intel subsidiary, is a leading supplier of hosted Internet services, business applications and e-Commerce services worldwide.

Intel, the world's largest chip maker, is also a leading manufacturer of computer, networking and communications products. Additional information about Intel is available at www.intel.com/pressroom.> Note to Editors: Third party marks and brands are property of their respective holders.