Business Services Industry

Intel Dot.Station Web Appliance Now Available to Service Providers; Product Available with Remote System Management Capability

Business Wire, June 22, 2000

Business Editors/High Tech Writers

SANTA CLARA, Calif.--(BUSINESS WIRE)--June 22, 2000

Intel Corporation today announced the Intel(R) Dot.Station web appliance, a communication product for the family that integrates access to the Internet, e-mail, a built-in telephone and home organization applications. Intel is in discussions with service providers worldwide to deliver the final product to consumers packaged with their services.

The Intel Dot.Station web appliance also comes with the Intel(R) System Management Suite, a unique capability that allows service providers to remotely manage and upgrade the new appliances as the Internet evolves. The Intel Dot.Station and the Intel System Management Suite form the foundation for Intel's complete web appliance solution for service providers.

"The Intel Dot.Station is the result of extensive consumer research and close cooperation with our customers," said Claude Leglise, vice president, Intel Architecture Group and general manager of the Home Products Group. "We believe we have designed a product that not only meets the needs of service providers, but also appeals to consumers who don't own a PC and want access to the Internet."

Intel Web Appliance Product Family

Intel's web appliance product family is made up of Intel Dot.Station web appliances and the Intel(R) System Management Suite. The products are designed to meet the needs and expectations of consumers and service providers alike.

For consumers, the Intel(R) Dot.Station web appliance is an easy-to-use communication product that offers web browsing, e-mail, a built-in telephone, and convenient home organization features for the entire family. The Intel Dot.Station web appliance supports popular Internet plug-ins, providing consumers with a "no compromise" Internet experience.

The Intel Dot.Station incorporates a large, high-resolution screen that displays the full width of a Web page. A built-in tutorial provides easy-to-follow instruction on how to use the appliance and the user interface presents all the features in plain view for easy, "one click" access. The appliance can be easily and quickly updated remotely by the service provider using the Intel System Management Suite, ensuring consumers keep up with the Internet as it evolves.

Meeting Service Providers' Needs

e-Commerce retailers, banks, Internet Service Providers (ISPs), telecommunications companies and other companies providing various services will be able to use the software management tools to manage customer accounts, update software, and perform remote diagnostics. This features helps service providers contain costs while providing a high level of customer service.

Service providers can upgrade the appliances with new Internet plug-ins and software as they become available. This makes it easy for consumers, who don't have to worry about how or when to upgrade their Intel Dot.Station web appliances. It keeps the device up-to-date, removes errors from do-it-yourself upgrades, and reduces the likelihood of customer support calls.

Services and Content

Intel is working with content companies to provide seamless integration of portal, communication, family organization and e-Commerce services with the Intel Dot.Station web appliance. Service providers have the ability to customize the content and services with their brand.

Availability

The Intel Dot.Station web appliance and Intel System Management Suite are available to service providers now. For more information on the Intel Dot.Station web appliance and Intel's web appliance product family, check out the worldwide Web at www.intel.com/go/webappliance/.> For More Information

Intel, the world's largest chip maker, is also a leading manufacturer of computer, networking and communications products. Additional information about Intel is available at www.intel.com/pressroom.> *Third party marks and brands are property of their respective holders.