Business Services Industry
Caldera Provides Free Linux Phone Support to OpenLinux Users Throughout Europe; Free 30-Day Phone and 90-day E-mail Support Available in Four Languages
Business Wire, June 6, 2000
Business Editors/High-Tech Writers
OREM, Utah--(BUSINESS WIRE)--June 6, 2000
Caldera Systems Inc., (Nasdaq: CALD) Tuesday announced that free support is available for OpenLinux users in Europe.
Registered OpenLinux users will receive free 30-day phone and 90-day e-mail support in German, French, Italian and English.
In Germany, registered OpenLinux users may dial 030 726238 88 or visit www.support@caldera.de. Registered users needing support in English, French or Italian may dial 353 61 702033 or visit europe.support@cs.com.
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This is the next step in the expansion of Caldera's European strategy offering worldwide customer support to OpenLinux users. The company now offers free support to OpenLinux users in the United States, Asia and Europe.
"Free support is an important service to offer customers - equally important is offering that support in the customers' language," said John Thomas, vice president of support services for Caldera Systems Inc. "This affirms our commitment to provide the best support anytime, anywhere for OpenLinux."
"I like the message this sends customers," said Martin Peterson, technical director of LinuxIT, a UK-based reseller. "For the price customers pay for OpenLinux eDesktop, Caldera is willing to invest much more in time and resources to ensure success with the product."
Caldera Systems provides all levels of support to OpenLinux users in Europe from installation and configuration questions to fee-based consulting services. This includes support for all Caldera resellers and OpenLearning partners. For more information about Caldera's support please visit www.calderasystems.com/support/.
> Caldera Systems Inc.Caldera Systems Inc. is the "Linux for eBusiness" technology leader in developing and marketing successful Linux-based business solutions, including its award-winning OpenLinux, NetWare for Linux, Linux technical training, certification and support--with free 30-day phone support and on-site consulting.
Caldera OpenLearning Providers offer exceptional distribution-neutral Linux training and certification based on Linux Professional Institute (LPI(TM)) certification standards. Caldera Systems supports the open source community and is a leader in, and advocate of Linux Standard Base (LSB(TM)) and LPI(TM).
Caldera Inc. was founded in 1994. Caldera Systems Inc. was created in 1998 to develop Linux-based business solutions. Based in Orem, Caldera Systems has offices and 800 resellers worldwide. For more information, see www.calderasystems.com or in the U.S. call 888/GO-Linux (888/465-4689).
Caldera is a registered trademark of Caldera Systems Inc. All other products, services, companies, events and publications are trademarks, registered trademarks or servicemarks of their respective owners in the U.S. and/or other countries.
LINUX is a registered trademark of Linux Torvalds.
Forward-Looking Statements
The statements set forth above include forward-looking statements that involve risks and uncertainties. The company wishes to advise readers that a number of important factors could cause actual results to differ materially from those in the forward-looking statements.
Those factors include the failure of the products described above to operate as designed due to incompatibility with some platforms or other defects our reliance on developers in the open source community; new and changing technologies and customer acceptance of those technologies; the company's ability to compete effectively with other companies; failure of our brand to achieve the broad recognition necessary to succeed; unenforceability of the GNU general public license; our reliance on third-party developers of components of our software offerings; claims of infringement of third-party intellectual property rights; and disruption in the company's distribution sales channel.
These and other factors which could cause actual results to differ materially are also discussed in the company's filings with the Securities and Exchange Commission, including its recent filings on Form S-1.
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